Diagnostics Field Service Pro - Abruzzo & Marche

Abbott; Roma; In loco; EUR 40.000 - 56.000; Tempo pieno

Descrizione del lavoro

Abbott in Rome, Italy is seeking a Technical Service Specialist responsible for performing planned maintenance, hardware and software upgrades, and backing up first line level one service, including installations and deinstallations. You will engage with lab staff and customers to ensure reliable service and high satisfaction.

The role supports Abbott's diagnostics portfolio across reference labs and clinics.

Competenze

• Bachelor degree or equivalent experience is required.
• Degree as Mechanical/Electrical/Biomedical/Biotechnology/Clinical Engineer.

Mansioni

• Provides first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time)
• Schedules and perform planned maintenance (PM) activities
• Assists with instrument installations and deinstallations

Conoscenze

Communication skills

Customer engagement

Issue resolution

Analytical tools

Technical expert

Formazione

Bachelor degree

Mechanical/Electrical/Biomedical/Biotechnology/Clinical Engineer

Strumenti

Analytical software

Descrizione del lavoro

Abbott in Rome, Italy is seeking a Technical Service Specialist responsible for performing planned maintenance, hardware and software upgrades, and backing up first line level one service, including installations and deinstallations. You will engage with lab staff and customers to ensure reliable service and high satisfaction.

The role supports Abbott's diagnostics portfolio across reference labs and clinics.