DACH After-Sales & Technical Support Specialist

Blupura; Recanati; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

Blupura is seeking a dedicated after-sales support specialist to provide technical and commercial assistance to dealers and customers in the DACH region (Germany, Austria, Switzerland). You will handle warranty claims, technical inquiries, and spare parts support while delivering training at various sites.

The role requires professional German and good English, travel within DACH and occasionally internationally, and a strong customer-focused approach.

Competenze

• German language proficiency at a professional level (written and spoken).
• Good English communication skills, both written and verbal.
• Strong customer orientation and communication skills.
• Problem-solving mindset and proactive approach.

Mansioni

• Provide technical and commercial support to dealers and customers in the DACH region.
• Manage warranty claims and related documentation.
• Deliver technical training sessions remotely, at dealer locations, and at Blupura facilities.

Conoscenze

German proficiency

English proficiency

Customer orientation

Communication skills

Proactive problem-solving

Willingness to travel

Descrizione del lavoro

Blupura is seeking a dedicated after-sales support specialist to provide technical and commercial assistance to dealers and customers in the DACH region (Germany, Austria, Switzerland). You will handle warranty claims, technical inquiries, and spare parts support while delivering training at various sites.

The role requires professional German and good English, travel within DACH and occasionally internationally, and a strong customer-focused approach.