Customer Growth Lead | Hybrid | ESOP

Infobip HR; Lombardia; Hybride; EUR 37 000 - 62 000; Plein temps

Avantages offerts par ce poste

Flexible hybrid work model

ESOP

Competitive salary

Time off for life events

Career mobility

Résumé du poste

Infobip Italy is seeking a Client-Focused professional to build trusted relationships with Tier1 clients and align on Infobip strategy and roadmap, driving adoption of Infobip solutions across business and technical expectations.

You will coordinate cross-functional teams to meet client requirements, monitor quarterly KPIs, and collaborate with Customer Success and Platform Operations to enable activities while staying current with industry trends and a strong revenue focus.

Qualifications

• Minimum 4 years proven experience in B2B sales.
• Fluent in English and Italian.
• Strong commercial mindset with revenue, margin and retention focus.

Responsabilités

• Build and maintain trusted relationships with Tier1 clients to support growth.
• Coordinate internal teams to meet client business and technical expectations.
• Meet and exceed quarterly KPIs including gross profit and cross-sells.
• Work with Customer Success for existing and future SaaS business.
• Forecast and monitor client activity to maximize GP and revenue.

Connaissances

B2B sales

English & Italian fluency

Relationship management

Strategic forecasting

Description du poste

Infobip Italy is seeking a Client-Focused professional to build trusted relationships with Tier1 clients and align on Infobip strategy and roadmap, driving adoption of Infobip solutions across business and technical expectations.

You will coordinate cross-functional teams to meet client requirements, monitor quarterly KPIs, and collaborate with Customer Success and Platform Operations to enable activities while staying current with industry trends and a strong revenue focus.