Customer Growth & B2B Partnerships — Milan (Hybrid)

InPost Italy; Lombardia; Hybrid; EUR 35,000 - 50,000; Full time

Benefits offered by this job

International team

Hybrid work (2 days in Milan office)

Growth opportunities

Job summary

InPost Italy is seeking a Customer BDE to blend customer success with business development in Milan. The role focuses on building long-lasting relationships, identifying growth opportunities, and acting as a strategic partner to drive retention and expansion across products and services.

The position is based in Milan with a hybrid arrangement requiring two days per week in the office. You will engage with clients to achieve revenue targets, conduct business reviews, and collaborate with

Qualifications

• 1–2 years of sales experience, preferably in logistics or tech
• Good command of English, minimum B1 level
• Strong interpersonal skills and ability to collaborate with senior stakeholders

Responsibilities

• Identify upsell opportunities and expand existing client relationships
• Coordinate with sales and product teams to propose solutions
• Lead business reviews and track customer success metrics
• Forecast revenue and support contract renewals
• Act as main contact for a portfolio of clients

Skills

Sales experience in logistics/tech

English level B1

Interpersonal & stakeholder mgmt

Job description

InPost Italy is seeking a Customer BDE to blend customer success with business development in Milan. The role focuses on building long-lasting relationships, identifying growth opportunities, and acting as a strategic partner to drive retention and expansion across products and services.

The position is based in Milan with a hybrid arrangement requiring two days per week in the office. You will engage with clients to achieve revenue targets, conduct business reviews, and collaborate with