Concierge Intern — Elevate Luxury Guest Experience

Mandarin Oriental Hotel Group Limited; Milano; In loco; EUR 5600 - 6700; Tempo pieno

Vantaggi offerti da questo lavoro

Pocket money €500-€600

Learning & Development opportunities

Employee restaurant meals

Dry cleaning for employee uniforms

Descrizione del lavoro

Mandarin Oriental, Milan is seeking a Concierge intern to assist guests within the Concierge Department in Milan. You will support guests, maintain city information, and help with tickets, reservations, and transfers.

Must communicate effectively in English and Italian; show a passion for guest relations and luxury hospitality, with professional and confidential conduct. Shifts are flexible to operational needs.

Competenze

• Fluent communication in English and Italian (written and spoken).
• Strong interest in guest relations and luxury hospitality.
• Excellent communication and interpersonal skills, with attention to detail.

Mansioni

• Provide exceptional service to guests in a luxury hotel setting.
• Offer warm, personalized welcome and assist guests with requests.
• Maintain updated information on city highlights and hotel services.

Conoscenze

English & Italian

Guest relations

Interpersonal skills

Hospitality service

Descrizione del lavoro

Mandarin Oriental, Milan is seeking a Concierge intern to assist guests within the Concierge Department in Milan. You will support guests, maintain city information, and help with tickets, reservations, and transfers.

Must communicate effectively in English and Italian; show a passion for guest relations and luxury hospitality, with professional and confidential conduct. Shifts are flexible to operational needs.