Charging Engineer Specialist - 24x7 On-Call & Growth

Vodafone; Bardi; In loco; EUR 32.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-call 24x7 standby rotation

Work-life balance support

Growth and training opportunities

Descrizione del lavoro

Vodafone seeks a Telecommunications Incident Engineer Specialist to provide secondary support for the online charging solution within the Italy Services Operation team. You will collaborate with first-line operations, drive proactive maintenance, and guide troubleshooting to prevent outages.

This role offers exposure to a 24x7 on-call rotation, vendor interactions for technical support, and deployment of new technologies, with opportunities for growth, training and work-life balance.

Competenze

• University degree in Electronics, Telecommunications and Information Technology.
• Min. 2 years of experience in Telecommunications in a similar role.
• Hands-on experience with Telco service components.
• Fluent in English and Italian.
• Strong problem-solving and incident management mindset.
• Knowledge of 2G/4G/5G, VoLTE, and microservices architecture.
• Scripting knowledge in Linux, Python, Ansible (desirable).
• Database knowledge (Arrowspike) desirable.

Mansioni

• Provide secondary support for the online charging solution and ensure service resilience.
• Collaborate with first-line operations and drive proactive maintenance.
• Guide troubleshooting to prevent outages and manage vendor interactions for support.
• Support deployment of new technologies and handle 24x7 on-call activities.
• Address customer issues within SLA and perform end-to-end tracing and debugging.
• Analyze traffic and service trends to diagnose issues and improve performance.
• Share knowledge to raise technical skills across teams and manage changes.

Conoscenze

Incident management

Problem solving

Teamwork

Communication skills

English & Italian

Linux scripting

Python

Ansible

Wireshark

2G/4G/5G VoLTE

Telecom protocols

Formazione

Electronics, Telecommunications and Information Technology degree

Strumenti

Arrowspike

Wireshark

Descrizione del lavoro

Vodafone seeks a Telecommunications Incident Engineer Specialist to provide secondary support for the online charging solution within the Italy Services Operation team. You will collaborate with first-line operations, drive proactive maintenance, and guide troubleshooting to prevent outages.

This role offers exposure to a 24x7 on-call rotation, vendor interactions for technical support, and deployment of new technologies, with opportunities for growth, training and work-life balance.