Back Office Tecnico / Bancario

ManpowerGroup; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A staffing and workforce solutions provider is looking for a Technical / Banking Back Office professional. The role requires strong analytical skills and excellent English proficiency, focusing on operational management of banking processes. Responsibilities include monitoring payment flows, managing incidents, and providing technical support. Candidates must be available for night shifts. A full-time contract is offered with initial training, followed by the possibility of remote work. The position starts mid-January 2026.

Competenze

• Excellent knowledge of English (written and spoken), as all activities will be carried out in English.
• Strong analytical and problem-solving skills.
• Familiarity with IT tools and monitoring systems.
• Availability to work night shifts and on holidays.

Mansioni

• Monitoring payment flows.
• Controlling transactions between national and European banking circuits.
• Verifying accuracy and timeliness of movements.
• Managing anomalies and technical or operational incidents.
• Participating in 'war rooms' for urgent issues.
• Providing technical support to banks for payment system-related problems.
• Coordinating with internal teams and technology providers.
• Creating operational and control reports.
• Ensuring compliance with regulations and security standards.
• Using banking software and monitoring tools.
• Updating data and internal procedures.

Conoscenze

English proficiency

Analytical skills

Problem-solving

Familiarity with IT tools

Descrizione del lavoro

Position : Technical / Banking Back Office

Job Description

The resource will take on the role of Technical / Banking Back Office (telephone-based), responsible for the operational management of banking and telematic processes, ensuring proper monitoring of payment flows between European circuits and providing technical support to banks. The role requires accuracy, problem‑solving skills, and language proficiency.

Typical Activities

• Monitoring payment flows
• Controlling transactions between national and European banking circuits
• Verifying accuracy and timeliness of movements
• Managing anomalies and technical or operational incidents
• Participating in “war rooms” for urgent issues
• Providing technical support to banks for payment system‑related problems
• Coordinating with internal teams and technology providers
• Creating operational and control reports
• Ensuring compliance with regulations and security standards
• Using banking software and monitoring tools
• Updating data and internal procedures

Requirements

• Excellent knowledge of English (written and spoken), as all activities will be carried out in English
• Strong analytical and problem‑solving skills
• Familiarity with IT tools and monitoring systems
• Availability to work night shifts and on holidays

What We Offer

Full‑time contract (40 hours) for an initial 6‑month period, with possibility of extension

On‑job training to acquire specific skills

Full remote work after the training period

Start date

mid-January 2026

Service Hours

Night shift – Scheduled time slot between 8:00 PM and 6:00 AM, Monday to Sunday, including holidays.