Automotive Diagnostics Specialist | OEM Tools Expert

MSX International; Roma; In loco; EUR 28.000 - 33.000; Tempo pieno

Descrizione del lavoro

MSX International is seeking a Technical Helpdesk Engineer located in Rome, Italy. This role involves providing advanced technical support to dealership networks and collaborating with various teams to resolve complex issues.

The ideal candidate will have extensive experience in automotive aftersales and diagnostics, proficiency with OEM tools such as Diagbox and wiTECH, and a strong understanding of automotive systems. MSX emphasizes equal opportunities and encourages diverse applications.

Competenze

• Proven experience in automotive aftersales and advanced technical diagnostics.
• Background in creating technical guidance or training content is a plus.
• Good command of English; additional languages are an advantage.

Mansioni

• Serve as primary contact for technical escalations from dealers.
• Diagnose complex vehicle issues and provide expert guidance.
• Create and deliver training to elevate dealer technical capability.

Conoscenze

Automotive aftersales experience

Advanced technical diagnostics

Collaboration with engineering and quality teams

Expertise in OEM diagnostic tools

Ability to read electrical diagrams

Strong communication skills

Formazione

Background in automotive engineering or similar

Strumenti

Diagbox

wiTECH

MS Office/Google Workspace

Descrizione del lavoro

MSX International is seeking a Technical Helpdesk Engineer located in Rome, Italy. This role involves providing advanced technical support to dealership networks and collaborating with various teams to resolve complex issues.

The ideal candidate will have extensive experience in automotive aftersales and diagnostics, proficiency with OEM tools such as Diagbox and wiTECH, and a strong understanding of automotive systems. MSX emphasizes equal opportunities and encourages diverse applications.