Automotive Diagnostic Support Specialist

MSX International; Roma; In loco; EUR 28.000 - 33.000; Tempo pieno

Descrizione del lavoro

MSX International is seeking a Technical Diagnostic Support specialist in Rome, Italy. The role requires advanced technical support for dealer networks, focusing on diagnosing complex vehicle issues and collaborating with engineering.

Qualified candidates will have proven automotive aftersales experience and the ability to use OEM diagnostic tools effectively. This position is crucial for enhancing customer satisfaction and dealer performance.

Competenze

• Proven experience in automotive aftersales and advanced technical diagnostics.
• Ability to read and interpret electrical wiring diagrams.
• Deep knowledge in modern automotive systems.

Mansioni

• Provide advanced technical support to dealer networks.
• Diagnose complex vehicle issues using OEM diagnostic tools.
• Create and deliver technical communications and training.

Conoscenze

Advanced technical diagnostics

Automotive systems understanding

Electrical diagnosis

Root cause analysis methodologies

Excellent communication

Formazione

Experience in automotive aftersales

Strumenti

OEM diagnostic platforms (e.g., Diagbox, wiTECH)

MS Office/Google Workspace

Descrizione del lavoro

MSX International is seeking a Technical Diagnostic Support specialist in Rome, Italy. The role requires advanced technical support for dealer networks, focusing on diagnosing complex vehicle issues and collaborating with engineering.

Qualified candidates will have proven automotive aftersales experience and the ability to use OEM diagnostic tools effectively. This position is crucial for enhancing customer satisfaction and dealer performance.