Automotive Diagnostics Lead — On‑Site & Remote Support

MSX International

14 giorni+

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MSX is seeking an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues.

You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repairs.

Responsibilities include on-site and remote support, diagnosing faults, using wiTECH and DiagBOX, and coaching technicians across fleets.

Strong experience in automotive diagnostics / technical support / workshop or field service.
Proven ability to fix complex electrical/electronic faults.
Hands-on use of OEM diagnostic tools.
Confidence reading wiring diagrams and technical documentation.
Experience working with workshops, engineering, or technical teams.
Ability to support and guide technicians.
Preferred: field-based or multi-site support with OEM/importer background.

Support dealerships and repairers on-site and remotely.
Diagnose and resolve complex electrical, electronic, and drivability faults.
Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization.
Identify root causes using wiring diagrams and technical documentation.
Support both individual cases and wider technical issues across fleets.
Create clear technical reports and case updates.
Coach technicians and provide hands-on guidance.
Feed recurring issues into continuous improvement.