Assistant Store Manager - MM La Rinascente

OTB; Italia; Remote; EUR 32,000 - 42,000; Full time

Job summary

Maison Margiela is seeking an Assistant Store Manager for MM La Rinascente in Italy. You will support the Store Manager in leading the luxury sales team, driving sales performance, managing inventory and visual merchandising, and ensuring a superior in-store customer experience.

The role requires at least 3 years in luxury retail management, strong leadership, excellent communication, and fluency in English and Italian.

Qualifications

• Minimum of 3 years of experience in retail management, preferably luxury fashion or luxury goods.
• Proven leadership to motivate and train a sales team.
• Strong sales acumen with ability to meet/exceed targets.
• Excellent communication, written and verbal, in English and Italian.
• Strategic thinker with ability to improve store performance.
• Problem-solving and adaptability in a fast-paced environment.

Responsibilities

• Lead, motivate and train the sales team in the absence of the Store Manager.
• Assist in meeting and exceeding sales targets through customer engagement.
• Oversee inventory levels, replenishment, and visual merchandising.
• Manage daily store operations, opening/closing procedures, and compliance with policies.
• Ensure a superior in-store experience and resolve customer issues.

Skills

Team Leadership

Sales Expertise

Inventory Mgmt

Customer Service

Operations

Communication

Strategic Thinking

Adaptability

Professional Image

English & Italian

Job description

Assistant Store Manager - MM La Rinascente

Description:

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

As Assistant Store Manager at Maison Margiela, you will be in charge of:

• Team Support and Leadership: Assist the Store Manager in leading, motivating and training the sales team to ensure high performance and exceptional customer service.
• Sales and Performance: Help meet and exceed sales goals by actively interacting with customers, identifying opportunities, and maintaining a sales-focused environment.
• Inventory and Inventory Management: Assist in the monitoring of inventory levels, ensure inventory accuracy, and assist with replenishment and visual merchandising.
• Customer Experience: Ensuring a superior in-store experience for customers by maintaining a welcoming atmosphere, resolving issues, and offering personalized services.
• Operational Efficiency: Oversee the day-to-day operations of the store, including opening and closing procedures, and ensure compliance with company policies and standards.

Skills and Experience:

• Experience: Minimum of 3 years of experience in retail management, preferably in the luxury fashion or luxury goods sector.
• Leadership Skills: Proven ability to lead, inspire, and effectively manage a team.
• Sales Acumen: Strong sales and customer service experience, with a demonstrated ability to meet and exceed sales targets.
• Communication Skills: Excellent oral and written communication skills; Ability to engage and build relationships with customers and staff.
• Strategic thinking: Able to develop and execute plans to improve store performance and customer experience.
• Adaptability: Strong problem-solving skills
• Personal qualities: Professional, well-groomed and embodying the image and values of Maison Margiela.
• English and Italian are mandatory

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