Alpine Hotel Manager — Pre-Opening & Guest Experience

Kerten Hospitality; Colere; Remote; EUR 90,000 - 130,000; Full time

Job summary

Kerten Hospitality, in collaboration with Cloud 7, seeks a Hotel Manager for Colere 1600 by Cloud 7 to design unique guest experiences and build a connected community, aligning services with guest expectations and delivering personalized, high-level service across daily operations and pre-opening activities.

Lead recruitment, onboarding, training, procurement, licenses, budgets, seasonal staffing, partnerships, and revenue opportunities to ensure a successful opening and ongoing profitability

Qualifications

• Bachelor’s degree in hotel management, hospitality, or related field preferred.
• Minimum of 5 years’ of experience in hotel management; ski resort experience in Europe highly desirable.
• Fluency in English and Italian.
• Pre-Opening experience is a plus.

Responsibilities

• Lead the full pre-opening phase, including recruitment, onboarding, and operational readiness.
• Build and develop high-performing teams aligned with Kerten Hospitality culture and Cloud 7 standards.
• Design and deliver training programmes to ensure service excellence and guest experience.
• Oversee procurement and installation of OS&E and FF&E, ensuring timely opening readiness.
• Manage licenses, permits, compliance, and pre-opening documentation with authorities.
• Develop opening budgets, pricing strategies, and financial forecasts.
• Lead seasonal hiring and workforce planning, ensuring operational coverage in line with business demand.
• Oversee all hotel operations, driving performance, profitability, and guest experience.
• Act as the main liaison with ownership, ensuring alignment and transparency.
• Build strong local partnerships and identify new revenue opportunities.

Skills

Strategic mindset

Analytical skills

Problem-solving

Leadership

Education

Bachelor’s degree in hotel management

Job description

Kerten Hospitality, in collaboration with Cloud 7, seeks a Hotel Manager for Colere 1600 by Cloud 7 to design unique guest experiences and build a connected community, aligning services with guest expectations and delivering personalized, high-level service across daily operations and pre-opening activities.

Lead recruitment, onboarding, training, procurement, licenses, budgets, seasonal staffing, partnerships, and revenue opportunities to ensure a successful opening and ongoing profitability