Air Freight Export Specialist — Hybrid & Flexible Hours

AIT Worldwide Logistics, Inc.; Milano; Hybride; EUR 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

39-hour work week

Meal vouchers

Smart working allowance

Hybrid work model

Private health insurance

Volunteer time

Résumé du poste

AIT Worldwide Logistics is seeking a Specialist Air Freight to ensure compliance with customer-specific work processes across export operations and to support accurate and timely processing of administrative tasks. You will contribute to smooth operational execution and high service quality for customers and internal stakeholders in a global environment.

Applicants should have 1–3 years of international forwarding experience, a university degree is nice to have, and fluency in Italian and

Qualifications

• 1–3 years of experience in international forwarding.
• University degree is a plus.
• Diploma (High school) in business, international commerce, or foreign languages.

Responsabilités

• Processing and registering export shipments, including order entry and execution.
• Organizing freight movements and customs handling while monitoring timelines, appointments, and compliance.
• Preparing, monitoring, and following up on quotations and special customer orders.
• Preparing billing, ensuring accurate invoicing, and supporting accounting through statistics and KPI maintenance.
• Preparing and managing operational documentation, including delivery bills, bills of lading, and customs paperwork.
• Advising customers and agents while handling complaints, NCRs, and CAPA activities.
• Documenting, filing and optimizing workflows while performing general administrative tasks and supporting supervisors on projects.
• Executing Dangerous Goods shipments in full compliance with applicable laws and regulations.

Connaissances

Italian language

English language

Customer service

Autonomy

Ownership

Formation

University degree (nice to have)

High school diploma in business/international commerce/foreign languages

Description du poste

AIT Worldwide Logistics is seeking a Specialist Air Freight to ensure compliance with customer-specific work processes across export operations and to support accurate and timely processing of administrative tasks. You will contribute to smooth operational execution and high service quality for customers and internal stakeholders in a global environment.

Applicants should have 1–3 years of international forwarding experience, a university degree is nice to have, and fluency in Italian and