Air Freight Operations Leader

AIT Worldwide Logistics; Vignate; Ibrido; EUR 90.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

39-hour work week

Meal vouchers

Smart working allowance

Hybrid work model

Private health insurance

Volunteer time

Descrizione del lavoro

AIT Worldwide Logistics is seeking a Head of Operations Air Freight to lead the import and export teams, ensuring on-time execution and continuous process optimization across our air freight operations in the global network.

You will manage staff, optimize processes, control costs, and build strong relationships with customers, airlines, and service providers while ensuring compliance with IATA, GDP, and Life Sciences requirements. A hybrid work model is available.

Competenze

• Completed trainings as a forwarding agent.
• Further education in freight forwarding or business.
• 5+ years in export/import freight forwarding, ideally Air Freight.
• Experience in people management.
• Experience with process implementation, customer service and logistics.

Mansioni

• Lead and develop the Air Freight Import & Export department.
• Ensure compliant, on-time air freight execution and export processing.
• Recruit, coach, evaluate and lead team members daily.
• Drive continuous improvement of processes and documentation.
• Manage airline relationships, negotiate rates, and set pricing strategies.
• Oversee shipments profitability, costs, and monthly closes.
• Build relationships with customers, agents, airlines, and service providers.
• Oversee customs clearance and compliance with regulations (IATA, GDP, GxP).
• Lead customer implementations and continuous improvement projects.
• Monitor KPIs, prepare business reports, and support strategy decisions.

Conoscenze

Team leadership

Air Freight operations

Logistics coordination

Process improvement

Customer service

Formazione

Forwarding agent training

Freight forwarding / business education

Descrizione del lavoro

AIT Worldwide Logistics is seeking a Head of Operations Air Freight to lead the import and export teams, ensuring on-time execution and continuous process optimization across our air freight operations in the global network.

You will manage staff, optimize processes, control costs, and build strong relationships with customers, airlines, and service providers while ensuring compliance with IATA, GDP, and Life Sciences requirements. A hybrid work model is available.