AI Outcome Engineer, Forward Deployed — Enterprise Delivery

Google LLC; Milano; On-site; EUR 90,000 - 92,000; Full time

Benefits offered by this job

Equity

Bonus target

Job summary

Google LLC in Milan, Italy seeks an AI Outcome Customer Engineer, Forward Deployed Engineering, to bridge pre-sales and post-sales execution for AI accounts. You will architect how technical assets integrate within the customer's IT ecosystem, including connectors, identity, and data residency constraints.

Individual pay is determined by skills, experience, and training, with Italy: €90,000–€92,000 plus a 15% bonus target, equity, and additional benefits.

Qualifications

• Bachelor’s degree or equivalent practical experience is required.
• 5 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, ECMs, identity), Cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with Account teams and Practice Customer Engineer during technical evaluation phases to assess project feasibility and shape proposals.
• Dive into code-level context to diagnose and resolve complex customer implementation issues and test workarounds.
• Serve as liaison to core Product and Engineering teams, troubleshooting deployment blockers and translating field feedback into feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the delivery with customer-facing teams.

Skills

Troubleshooting

Delivery strategies

System design

APIs & integrations

AI/ML deployments

Education

Bachelor’s degree or equivalent practical experience

Tools

LangGraph

AutoGen

CrewAI

Job description

Google LLC in Milan, Italy seeks an AI Outcome Customer Engineer, Forward Deployed Engineering, to bridge pre-sales and post-sales execution for AI accounts. You will architect how technical assets integrate within the customer's IT ecosystem, including connectors, identity, and data residency constraints.

Individual pay is determined by skills, experience, and training, with Italy: €90,000–€92,000 plus a 15% bonus target, equity, and additional benefits.