AI-Driven Enterprise Key Account Manager

Groupon, Inc.; Lombardia; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

Groupon in Milan seeks an Enterprise Key Account Manager for a fixed-term 12-month role. You will manage high-value merchant partners, lead commercial conversations, and close deals while aligning cross-functional teams to drive campaign success.

Ideal candidates bring 2–5+ years in B2B sales, strong negotiation skills, and fluency in English and Italian. Travel as needed to nurture partnerships and support regional growth.

Qualifications

• 2–5 years in account management, business development, or B2B sales across e-commerce, travel, hospitality, or entertainment.
• Experience managing a portfolio of merchant partners and negotiating contracts.
• Comfort with data and analytics to optimize campaigns and partner performance.

Responsibilities

• Develop new business opportunities by targeting national and enterprise merchants across sectors.
• Lead negotiations with senior stakeholders and close deals tied to special offers and campaigns.
• Maintain accurate CRM data and monitor live deals for performance improvements.
• Coordinate cross-country activities for international brands and promotions.
• Collaborate with Marketing, Pricing, Ops, Risk, Legal to ensure partner delivery and success.
• Report market insights and partner information to drive strategy and growth.

Skills

Key account management

B2B sales

Negotiation

CRM software

Fluent English

Fluent Italian

Tools

Salesforce

CRM tools

OCTO/Bokun familiarity

Job description

Groupon in Milan seeks an Enterprise Key Account Manager for a fixed-term 12-month role. You will manage high-value merchant partners, lead commercial conversations, and close deals while aligning cross-functional teams to drive campaign success.

Ideal candidates bring 2–5+ years in B2B sales, strong negotiation skills, and fluency in English and Italian. Travel as needed to nurture partnerships and support regional growth.