After Sales Specialist (Fixed-Term), Lifecycle Services

ALMACO Group; Conegliano; On-site; EUR 28,000 - 38,000; Full time

Job summary

ALMACO Group is seeking an After Sales Specialist to join our Lifecycle Services team in an international setting. You will support spare parts and equipment sales, act as a central point of contact for customers and logistics partners, and ensure a smooth order lifecycle from quotation to delivery.

You will coordinate with vendors and customers, manage orders, support invoicing, and strive for exceptional customer experience.

Qualifications

• Basic understanding of B2B business models.
• Clear written and spoken communication with stakeholders.
• Ability to organize, prioritize and manage multiple tasks.
• Structured and service‑oriented approach to work.
• Fluent written and spoken English is required.
• Knowledge of Italian is considered an advantage.

Responsibilities

• Prepare and follow up on customer quotations.
• Handle customer purchase orders and confirmations.
• Manage supplier purchase orders.
• Coordinate delivery schedules with vendors, logistics and customers.
• Support invoicing and monitor overdue receivables.
• Respond promptly to customer and partner inquiries.
• Ensure high customer satisfaction throughout the order lifecycle.
• Take responsibility for customer accounts and related after-sales tasks.

Skills

B2B knowledge

Communication

Multitasking

Organizational skills

English fluency

Italian advantage

Job description

About the role

Are you someone who enjoys working with customers, coordinating multiple stakeholders, and making sure things run smoothly from order to delivery?

As an After Sales Specialist, you play a key role in our Lifecycle Services team by supporting spare parts and equipment sales and ensuring an excellent customer experience throughout the process. You will work in an international environment with global customers, vendors, and logistics partners.

What you’ll be doing

You will act as a central point of contact for customers, vendors, and logistics partners, with responsibilities including:

• Preparing and following up on customer quotations

• Handling customer purchase orders and order confirmations

• Managing supplier purchase orders

• Coordinating delivery schedules with vendors, logistics, and customers

• Supporting invoicing and monitoring overdue receivables

• Responding promptly and professionally to customer and partner inquiries

• Ensuring a high level of customer satisfaction throughout the order lifecycle

• Taking overall responsibility for customer accounts and supporting a variety of related after‑sales and coordination tasks

What helps you succeed in this role

You don’t need to meet every requirement to apply - if this role sounds interesting, we encourage you to apply.

• Basic commercial understanding of B2B business

• Clear communication and strong cooperation skills

• Ability to organize, prioritize, and manage multiple tasks

• A structured and service‑oriented way of working

• Fluent written and spoken English

• Knowledge in Italian is considered an advantage

What we offer

• Meaningful responsibilities and exposure to international operations

• A supportive and collaborative work environment

• Opportunities to develop your skills in customer service, logistics coordination, and lifecycle services

• Daily collaboration with international stakeholders

• A workplace committed to equality, diversity, and inclusion, where different backgrounds and perspectives are genuinely valued

Recruitment process

Location: Italy, Conegliano office. You will be Reporting to the After Sales Manager in USA.

Preferred start date: As soon as possible.

Contract: Full-time position with a one-year fixed-term contract.