Account Manager, Lombardy

RateHawk; Bergamo; A distancia; EUR 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedules

Remote work

Corporate English lessons

Travel discounts

MyTime Day Off

Training support

Descripción de la vacante

RateHawk, part of Emerging Travel Group, is seeking an Account Manager to expand and consolidate our presence in Lombardy from a remote base. You will manage client relationships with tour operators, travel agencies, and OTAs, and work with the sales team to grow opportunities across the territory.

The role requires at least 3 years of B2B sales experience, fluency in Italian and good English, willingness to travel 40–50% of time, and strong analytical skills.

Formación

• Minimum of 3 years of successful experience in full sales lifecycle with B2B focus.
• Fluent in Italian and intermediate English.
• Willingness to travel up to 40-50%.

Responsabilidades

• Expand and consolidate presence in the assigned territory.
• Maintain and develop relationships with signed partners (TOs, travel agencies, OTAs).
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Follow-up with partners to provide system training.
• Position the brand within the travel trade through presentations and events.
• Oversee payments and ensure transaction accuracy.
• Provide market and competitive environment analysis.
• Provide regular reporting through CRM and internal systems.
• Develop API deals with partners.

Conocimientos

Italian

English

Analytical skills

Excel

CRM

Dashboards

Travel readiness

International mindset

Herramientas

CRM

Excel

Dashboards

Descripción del empleo

Account Manager, Lombardy

Location: Milan, Metropolitan City of Milan, Italy, Brescia, Province of Brescia, Italy, Bergamo, Province of Bergamo, Italy, Lombardy, Italy, Como, Province of Como, Italy, Varese, Province of Varese, Italy

Department: Global Recruitment, Commercial

Workplace: remote

Employment Type: full

Description

RateHawk is part of Emerging Travel Group - a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Lombardy, Italy.

Job Responsibilities:

• Expand and consolidate presence in the assigned territory;
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
• Collaborate with the sales team to identify and grow opportunities within the territory;
• Follow-up with existing and new partners in order to provide system training;
• Position the brand within the travel trade through ongoing product presentations and networking events;
• Address incident issues, ensuring partners support;
• Payments control: oversee and ensure accuracy in transaction processing;
• Spend approximately 40%-50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market & competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems;
• Maximize and develop API deals with the potential and existing partners.

Requirements

• Relevant Experience. Minimum of 3 years of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies. Experience within the travel, IT, or e-commerce industries would be a plus;
• Language knowledge. Fluent in Italian and Intermediate English;
• Location: Lombardy, Italy
• Travel Requirements. Up to 40%-50% of travel time may be required;
• Car is mandatory for business trips;
• Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards;
• Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
• International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG's global presence;
• Competence in API technology deals is a plus.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

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