Account Manager — Italian Market, Remote‑Friendly Growth

Adyen; Milano; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work policy (up to 3 d

€750 training budget

Gymlib subscription

Mental health support

Health insurance with Alan

Swile meal vouchers

Works Council perks (Happypal)

Job summary

Doctrine is seeking an Account Manager to drive growth in Italy from Milan or Paris, combining sales excellence with Customer Success expertise. You will manage post-sales relationships, expand accounts, and secure lasting partnerships while collaborating with AE teams.

You will onboard customers, monitor adoption, and collect feedback to guide product enhancements. Native Italian required, with French or English proficiency, in a hybrid Milan/Paris setup.

Qualifications

• At least 2 years in sales, customer success, or account management.
• Strong consultative selling and ROI articulation.
• Autonomy, curiosity and ability to thrive in a fast-growing scale-up.
• Native Italian with proficiency in French or English.

Responsibilities

• Onboard and train new customers on the Doctrine platform.
• Grow ARR by expanding accounts and addressing client needs.
• Be the primary contact for clients post-sale to maintain strong partnerships.
• Understand client challenges and propose tailored solutions to prevent churn.
• Share client insights with product and tech teams for continuous improvement.
• Encourage participation in case studies, testimonials, and events.

Skills

Sales experience

Customer success

Account management

Communication skills

Active listening

Autonomous

Native Italian

Job description

Doctrine is seeking an Account Manager to drive growth in Italy from Milan or Paris, combining sales excellence with Customer Success expertise. You will manage post-sales relationships, expand accounts, and secure lasting partnerships while collaborating with AE teams.

You will onboard customers, monitor adoption, and collect feedback to guide product enhancements. Native Italian required, with French or English proficiency, in a hybrid Milan/Paris setup.