AC Power Field Service Engineer: UPS & Power Systems

Vertiv Group Corporation; Milano; In loco; EUR 32.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company uniform

Descrizione del lavoro

Vertiv Group Corporation seeks a Field Service Technician to perform start-ups, maintenance, and emergency repairs on Vertiv UPS, battery, power distribution and site monitoring equipment in the Milan area. You will establish strong rapport with customers and keep Call Control informed of job progress.

Requires HNC/HND in Electrical/Electronics Engineering or equivalent, field service experience, and a clean driving licence.

Competenze

• HNC/HND in Electrical/Electronics Engineering or equivalent.
• Experience of working in a technical service or test environment of AC Power equipment essential.
• Computer literate (Word, Excel, Outlook) is required.
• Previous field service experience essential.
• Excellent customer service skills.
• Strong communication skills.
• Self-starter with ability to plan, organise and manage time; able to work under pressure.
• Clean valid driving licence.

Mansioni

• Respond to assigned service calls in a professional manner.
• Perform work safely and per company safety policy.
• Follow current codes of practice/legislation for tasks.
• Ensure spare parts are properly accounted for.
• Help maintain a minimum 90% planned maintenance completion rate.
• Assist call control to schedule and complete works as required.
• Keep call control informed of schedule and status of open jobs.
• Maintain customer listing accuracy; report site changes.
• Support company vision and management decisions.
• Follow ISO 9001:2000 processes.
• Keep company vehicle and tools in good condition.
• Work as part of the service team and complete tasks.
• Submit daily paperwork timely and accurately; debrief on customer premises when possible.
• Be available to work weekends and nights.
• Report sales or service leads to proper department.
• Ensure compliance with Export/Import/Supply Chain Security regulations.

Conoscenze

AC Power equipment

Field service experience

Customer service

Communication skills

Self-starter

Driving licence

Formazione

HNC/HND in Electrical/Electronics Engineering

Strumenti

MS Office

Descrizione del lavoro

Vertiv Group Corporation seeks a Field Service Technician to perform start-ups, maintenance, and emergency repairs on Vertiv UPS, battery, power distribution and site monitoring equipment in the Milan area. You will establish strong rapport with customers and keep Call Control informed of job progress.

Requires HNC/HND in Electrical/Electronics Engineering or equivalent, field service experience, and a clean driving licence.