Customer Engineer - UPS/AC Power Catania, Sicily, Italy

Vertiv Group Corporation; Roma; In loco; EUR 32.000 - 41.000; Tempo pieno

Descrizione del lavoro

Vertiv Group Corporation in Italy is seeking a Customer Engineer UPS/AC Power to join our service team in Catania, Sicily. You will be responsible for startup, maintenance, and emergency repairs of Vertiv UPS, batteries, power distribution, and site monitoring equipment.

The role requires field service experience, strong customer service and communication skills, and a valid driving license. The anticipated salary range is 32,449 to 40,561 euros gross per year, with potential benefits and a

Competenze

• Technical diploma in electrical/electronics engineering or equivalent.
• Experience in a technical service or test environment of AC Power equipment is essential.
• Proficient with MS Office (Word, Excel, Outlook).
• Previous field service experience is essential.
• Excellent customer service and communication skills.
• Self-starter with ability to plan, organise and manage time under pressure.
• Valid driving license.

Mansioni

• Maintenance and commissioning of UPS systems and battery systems at the customer’s site.
• Testing of system parameters, troubleshooting and repair of malfunctions.
• Documentation and timely completion of assignments.
• Usage of all necessary tools within Vertiv policies.
• Emergency standby within the region.

Conoscenze

AC Power equipment

Field service experience

Customer service

Communication skills

Time management

Driving licence

Computer skills

Formazione

Technical Diploma in Electrical/Electronics Engineering

Strumenti

Microsoft Office

Descrizione del lavoro

We are looking for Customer Engineer UPS/AC Power to join our team in Catania, Sicily, Italy

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are looking for Customer Engineer UPS/ AC Power to join our team in Catania, Sicily, Italy

As Customer Engineer UPS/AC Power you will be responsible for start ups, maintenance, and emergency repairs for Vertiv UPS, battery, power distribution, and site monitoring equipment. Required to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area. Maintain continuous communications with Call Controland the department Manager/Supervisor.

What kind of work will you be doing?

• Maintenance and commissioning of UPS systems and battery systems at the customer's site
  
• Testing of system parameters and processes, mechanical and electrical troubleshooting, and repair of malfunctions
  
• Documentation and realization of the assignments on time and on target
  
• Usage of all necessary tools within the VERTIV policies
  
• Emergency Standby within the region
  

What will make you successful?

• Technical Diploma in Electrical/Electronics Engineering or equivalent
  
• Experience of working in a technical service or test environment of AC Power equipment essential
  
• Computer Literate (All office associated programs such as, word, excel, outlook)
  
• Previous field service experience essential
  
• Excellent customer service skills
  
• Strong communication skills
  
• Self starter, ability to plan , organise and manage time effectively with an ability to work under pressure
  
• Clean Valid driving licence
  

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity.Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

The anticipated salary range for this role in Catania, Sicily - Italy locality is between 32,449 Euros to 40,561 Euros gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.

The applicable National Collective Bargaining Agreement (CCNL) for this role is Metalmeccanico Industria