Customer Engineer - UPS/AC Power Catania, Sicily, Italy

Vertiv Group; Roma; On-site; EUR 30,000 - 45,000; Full time

Job summary

A leading power solutions provider in Italy is seeking a Customer Engineer for UPS/AC Power systems. You will be responsible for maintenance, commissioning, and troubleshooting of UPS and battery systems at customer sites. The ideal candidate holds a Technical Diploma in Electrical or Electronics Engineering and has experience in AC Power equipment service. Strong communication and customer service skills are essential. This role requires a clean driving licence and offers a dynamic work environment.

Qualifications

• Technical Diploma in Electrical/Electronics Engineering or equivalent.
• Experience in a technical service or test environment of AC Power equipment.
• Clean valid driving licence.

Responsibilities

• Maintenance and commissioning of UPS systems and battery systems.
• Testing of system parameters and troubleshooting.
• Documentation and timely completion of assignments.

Skills

Customer service skills

Communication skills

Technical troubleshooting

Time management

Education

Technical Diploma in Electrical/Electronics Engineering

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

We are looking for a Customer Engineer UPS/AC Power to join our team in Catania, Sicily, Italy.

Responsibilities

• Maintenance and commissioning of UPS systems and battery systems at the customer's site.
• Testing of system parameters and processes, mechanical and electrical troubleshooting, and repair of malfunctions.
• Documentation and realization of assignments on time and on target.
• Usage of all necessary tools within the VERTIV policies.
• Emergency standby within the region.

Qualifications

• Technical Diploma in Electrical/Electronics Engineering or equivalent.
• Experience working in a technical service or test environment of AC Power equipment essential.
• Computer literate (Microsoft Office applications such as Word, Excel, Outlook).
• Previous field service experience essential.
• Excellent customer service skills.
• Strong communication skills.
• Self‑starter, ability to plan, organise and manage time effectively, and work under pressure.
• Clean valid driving licence.

If you are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment.