Zonal Merchant Lead

Airtel Payments Bank; Durgapur; On-site; INR 300,000 - 600,000; Full time

Job summary

Airtel Payments Bank is seeking a proactive professional to drive merchant onboarding and growth in our regional circles. You will work on geography-driven deployment, merchant activation across formats, and ensuring strong brand visibility in the market.

You will coordinate with marketing, MIS, and sales teams to support merchant acquisition, activation, and customer throughput, while mentoring junior team members and maintaining strong merchant relationships.

Responsibilities

• Apt knowledge of the geography to support deployment of resources for merchant business.
• Merchant activation (Small Merchants & Large format retail)
• Ensure Visibility in the marketplace for the brand
• Supporting cross functional teams to ensure merchant business growth
• Merchant Servicing & relationship Management
• Planning & execution of strategies related to merchant for the circles to ensure deliverables related to merchant acquisition, Activation, unique customers & throughput are met as per the plan
• Training, developing, mentoring team of team leads & Merchant executives
• Coordination with key functions at circle to ensure all possible support for the business e.g marketing, MIS, cross functional sales teams etc.
• Keeping the management updated about the competition and developing strategies for winning in the market

Job description

• 3)Apt knowledge of the geography to support deployment of resources for merchant business.
• 4)Merchant activation (Small Merchants & Large format retail)
• 5)Ensure Visibility in the marketplace for the brand
• 6)Supporting cross functional teams to ensure merchant business growth
• 7)Merchant Servicing & relationship Management
• 8)Planning & execution of strategies related to merchant for the circles to ensure deliverables related to merchant acquisition, Activation, unique customers & throughput are met as per the plan
• 9)Training, developing, mentoring team of team leads & Merchant executives
• 10)Coordination with key functions at circle to ensure all possible support for the business e.g marketing, MIS, cross functional sales teams etc.
• 11)Keeping the management updated about the competition and developing strategies for winning in the market