Zonal Head

Servify; Kolkata District; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Servify is seeking a Zonal Head to expand the partner network and achieve sales targets across Bihar, Jharkhand, Orissa, North East and West Bengal. The role requires leading a team of State Heads remotely, setting business goals, and ensuring profitable growth.

The ideal candidate will have 14+ years of experience in large-area sales operations, with an MBA preferred, strong leadership, strategic thinking, and execution skills, capable of managing recruitment, training, and performance across

Qualifications

• Minimum 14+ years of deep domain expertise with a successful background in governing state-wide operations.
• MBA or relevant advanced discipline strongly preferred.
• Proven track record roles (Regional/Area /Zonal Manager) steering large-scale sales operations and driving revenue growth.
• Demonstrated capability to recruit, direct, and inspire elite sales teams to consistently surpass organizational targets.
• Expert command over sales performance metrics, ROI optimization, and enterprise analytical software to drive data-informed decisions.
• Influence: Superior verbal, written, and cross-functional negotiation skills tailored for dynamic stakeholder management.
• Strong organizational acumen with a decisive, solution-oriented approach to complex market challenges.
• Willingness and flexibility to travel extensively to execute field strategies and manage key accounts.

Responsibilities

• Strategic Zonal Planning: Build Zonal sales strategies and manage annual operating plans aligned with core business targets.
• Operations & Leadership Support: Assist State Heads daily and manage cross-state, brand, and individual sales performance evaluation.
• Reporting & Forecasting: Deliver Zonal sales updates and accurately project quarterly and annual growth metrics.
• Talent Development: Identify recruitment needs while onboarding, selecting, and training new sales team members.
• Market Opportunity Analysis: Track Zonal market trends to uncover expansion pathways and drive new business growth
• Problem Solving &Resolution: Proactively spot operational bottlenecks and deploy fast, effective solutions
• Expansion & Acquisition Strategy: Contribute directly to key corporate decisions regarding territory expansion and strategic acquisitions.
• Innovation & Partner Satisfaction: Introduce new products, services, and modern sales techniques to enhance partner satisfaction.

Skills

Leadership

Sales Management

Strategic Planning

Recruitment

Training

Negotiation

Analytical software

Travel

Education

MBA

Job description

Servify is a global product lifecycle management platform transforming the after-sales service experience. Founded in 2015 and headquartered in India, Servify connects leading OEM brands with their sales and service ecosystems to deliver seamless customer support and service operations. Servify partners with leading brands, retailers, distributors, insurers, service providers, and carriers across Asia, North America, Europe, and the MENA region.

Servify embraces and values diversity and is committed to be an equal opportunity employer. We welcome applications from all members and will give equal consideration to all irrespective of age, disability, gender, sexual orientation, ethnicity, nationality, religion or belief.

Why Join Servify?

At Servify, you'll be part of a fast-growing global technology company that encourages innovation, ownership, and continuous learning. We offer competitive compensation, ESOPs, employee-friendly policies, modern collaboration tools, professional development opportunities, and benefits that help you do your best work.

Position Summary:

The Zonal Head will be responsible for expanding the partner network and achieving sales targets across Bihar, Jharkand, Orissa, North east and West Bengal. The role requires strong experience in managing large territories, driving business growth, and taking ownership of revenue targets. The incumbent will remotely lead and supervise a team of State Heads, set and monitor business goals, and ensure profitable growth across the zone. The ideal candidate should possess strong leadership, communication, strategic thinking, and execution skills. Ultimately, the Zonal Head will drive the overall performance of the zone and ensure business objectives are consistently achieved.

Key Responsibilities:

• Strategic Zonal Planning: Build Zonal sales strategies and manage annual operating plans aligned with core business targets.
• Operations & Leadership Support: Assist State Heads daily and manage cross-state, brand, and individual sales performance evaluation.
• Reporting & Forecasting: Deliver Zonal sales updates and accurately project quarterly and annual growth metrics.
• Talent Development: Identify recruitment needs while onboarding, selecting, and training new sales team members.
• Market Opportunity Analysis: Track Zonal market trends to uncover expansion pathways and drive new business growth
• Problem Solving &Resolution: Proactively spot operational bottlenecks and deploy fast, effective solutions
• Expansion & Acquisition Strategy: Contribute directly to key corporate decisions regarding territory expansion and strategic acquisitions.
• Innovation & Partner Satisfaction: Introduce new products, services, and modern sales techniques to enhance partner satisfaction.

Requirements:

• Minimum 14+ years of deep domain expertise with a successful background in governing state-wide operations.
• MBA or relevant advanced discipline strongly preferred
• Proven track record roles (Regional/Area /Zonal Manager) steering large-scale sales operations and driving revenue growth.
• Demonstrated capability to recruit, direct, and inspire elite sales teams to consistently surpass organizational targets.
• Expert command over sales performance metrics, ROI optimization, and enterprise analytical software to drive data-informed decisions.
• Influence: Superior verbal, written, and cross-functional negotiation skills tailored for dynamic stakeholder management.
• Strong organizational acumen with a decisive, solution-oriented approach to complex market challenges.
• Willingness and flexibility to travel extensively to execute field strategies and manage key accounts.