Zonal Head

Gro Digital Platforms; Chennai District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Gro Digital Platforms is seeking a Zonal Head in India to drive performance across multiple clusters. You will set strategic direction, own revenue targets, and align execution with national objectives. You will build and mentor Cluster Heads, oversee TSMs and CROs, and lead high-impact growth initiatives across markets.

The role emphasizes leadership, market insight, and cross-functional collaboration with product, marketing, and operations to ensure scalable, compliant execution.

Qualifications

Responsibilities

• Define and execute zonal sales strategy aligned with national goals.
• Own the P&L and revenue targets for the entire zone.
• Drive forecasting, budgeting, and long-term growth planning across clusters.
• Lead and mentor Cluster Heads across the zone.
• Develop and manage relationships with key clients, partners, and distributors at zonal level.
• Ensure operational excellence across clusters and alignment with policies.

Skills

Strong leadership and people mgmt

Strategic thinking and business p

Data-driven decision-making

Excellent communication and stakehldr

Deep market understanding and excution

Job description

The Zonal Head is responsible for leading and driving the overall business performance across multiple clusters within the assigned zone. This role involves setting the strategic direction for the zone, ensuring achievement of revenue and growth targets, building high-performing leadership teams (Cluster Heads), and aligning zonal execution with national business objectives. The Zonal Head acts as the key link between the Head Office and on-ground execution, ensuring consistency, scalability, and operational excellence across clusters.

Key Responsibilities

Zonal Strategy & Business Planning

• Define and execute zonal sales strategy aligned with national goals.
• Own the P&L and revenue targets for the entire zone.
• Drive forecasting, budgeting, and long-term growth planning across clusters.
• Identify macro market opportunities, competitive positioning, and expansion areas.

Cluster Leadership & Governance

• Lead and manage Cluster Heads across the zone; act as their direct manager and mentor.
• Ensure Cluster Heads are effectively managing TSMs and CROs on-ground.
• Drive performance reviews, goal setting, and accountability at cluster level.
• Standardize best practices across clusters and ensure uniform execution.

Sales Performance & Growth

Monitor zonal KPIs:

New customer acquisition & activation

• Customer retention and revival of inactive accounts
• Product-wise sales performance (eNDhan, Kavach, GPS, iAlert, etc.)
• Intervene in underperforming clusters and implement corrective action plans.
• Drive high-impact initiatives to accelerate growth across markets.

Market Expansion & Business Development

• Lead large-scale customer acquisition strategies across the zone.
• Build and strengthen transporter ecosystems and referenceable clients.
• Identify and drive entry into new geographies, segments, or channels.
• Develop strong relationships with key clients, partners, and distributors at zonal level.

Team Building & Capability Development

• Hire and develop strong Cluster Heads and second-line leadership.
• Ensure robust hiring pipelines for TSMs and CROs across clusters.
• Drive training, capability building, and leadership development programs.
• Build a high-performance, target-driven culture across the zone.

Operational Excellence

• Ensure optimal territory planning and resource allocation across clusters.
• Oversee execution discipline in sales processes, CRM usage, and reporting hygiene.
• Drive efficiency in customer onboarding, servicing, and issue resolution.
• Ensure alignment of field execution with company policies and processes.

Reporting & Stakeholder Management

• Provide regular business updates to senior leadership on zonal performance.
• Present insights on market trends, risks, and growth opportunities.
• Collaborate with cross-functional teams (product, marketing, operations) for zonal success.
• Ensure compliance with organizational and regulatory standards.

Keywords:-

• Strong leadership and people management (managing managers)
• Strategic thinking and business planning
• Data-driven decision-making
• Excellent communication and stakeholder management
• Deep market understanding and execution excellence