State Head

Servify; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Servify, a global product lifecycle management platform, seeks a results-driven State Head to expand our partner network and drive regional sales growth in Bangalore and Karnataka. Lead high-performing sales teams and set strategic direction across the region.

The ideal candidate will have extensive channel sales leadership experience, strong communication, and a proven track record of meeting targets. Collaborate with OEMs and internal teams to deliver growth, manage budgets, and ensure

Qualifications

• 8–12 years in channel sales or distribution leadership.
• MBA from a recognized institute is a plus.
• Proven track record as State Sales Head or senior leadership.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage and implement Servify's channel sales strategy across Bangalore and Karnataka.
• Achieve ambitious sales targets monthly, quarterly, and annually.
• Build and sustain relationships with OEMs, distributors, and partners.
• Identify hiring needs and lead recruitment for the sales function.
• Identify market opportunities and expand partner network through BD initiatives.
• Drive OEM warranty and Trade-in program adoption.
• Collaborate with OEM and cross-functional teams to enable operational excellence.
• Balance hunting and farming across new and existing partners.
• Manage budgets, performance, and regulatory compliance.
• Provide reporting, forecasting, and conduct business reviews.

Skills

Channel sales

Distribution management

Leadership

Strategic thinking

Communication

Education

MBA

Graduate degree

Tools

MS Excel

Tableau

CRM tools

AI tools

Job description

Servify is a global product lifecycle management platform transforming the after-sales service experience. Founded in 2015 and headquartered in India, Servify connects leading OEM brands with their sales and service ecosystems to deliver seamless customer support and service operations. Servify partners with leading brands, retailers, distributors, insurers, service providers, and carriers across Asia, North America, Europe, and the MENA region.

Servify embraces and values diversity and is committed to be an equal opportunity employer. We welcome applications from all members and will give equal consideration to all irrespective of age, disability, gender, sexual orientation, ethnicity, nationality, religion or belief.

Why Join Servify?

At Servify, you'll be part of a fast-growing global technology company that encourages innovation, ownership, and continuous learning. We offer competitive compensation, ESOPs, employee-friendly policies, modern collaboration tools, professional development opportunities, and benefits that help you do your best work.

Position Summary:

a results-driven State Head to expand our partner network, drive regional sales growth, and lead high-performing sales teams across Bangalore and Karnataka region. The ideal candidate will have strong experience in regional sales management, target achievement, team leadership, and strategic business development. Excellent communication, leadership, and goal-oriented execution skills are essential to drive business success and exceed growth objectives.

Key Responsibilities:

• Managing, developing and implementing Servify's channel sales strategy across the Bangalore and Karnataka region aligned with business objectives.
• Achieve ambitious sales targets; monthly, quarterly, and annual with a focus on revenue and growth.
• Build, develop, and sustain relationships with OEMs, distributors, and channel partners to strengthen sales effectiveness.
• Identify talent gaps, determine hiring needs for the sales function, and lead the selection process for new team members.
• dentify new market opportunities and expand market presence through new partner acquisition and onboarding with strategic business development initiatives.
• Champion OEM warranty and Trade-in programs; drive high adoption rates across the channel.
• Analyze market trends and competition, implementing solutions for business growth and differentiation
• Collaborate with OEM and internal cross-functional teams to enable operational excellence and resolve partner or customer issues swiftly.
• Balance new channel partner/account acquisition (Hunting) with nurturing and growing existing relationships (Farming).
• Managing budgets, overseeing performance, and ensuring compliance with industry regulations.
• Provide detailed reporting, forecasting, and conduct regular business reviews to track performance and drive accountability.

Requirements:

• Minimum 8-12 years of experience in relevant field
• Graduate degree in any discipline; MBA from a recognized institute is a plus.
• Minimum 8+ years of experience in channel sales, distribution management, or related leadership roles.
• Proven track record as a State Sales Head or equivalent senior leadership role.
• Demonstrated ability to lead, motivate, and manage high-performance sales teams.
• Strong ability to measure and analyze performance indicators, including ROI and KPIs to drive strategic decision making.
• Excellent communication and interpersonal skills to build collaborative partnerships and stakeholder relationships.
• Strong organizational capabilities coupled with a proactive problem solving attitude; Bias for action
• In-depth industry expertise in smartphone, consumer electronics, fintech, with respect to VAS programs.
• Strong analytical skills, with proficiency in MS Office applications; (Excel, Word, PowerPoint); familiarity with Tableau and AI tools with data-driven approach to performance management is a plus
• Willingness to travel up to 45–50% within the assigned territory