Workplace Services Manager

Protiviti India; Goregaon; On-site; INR 350,000 - 650,000; Full time

Job summary

Protiviti India seeks a facilities and operations professional to manage soft services, HVAC and fire safety systems, cafeteria oversight, and administrative reporting across PAN India. The role entails coordinating with landlords, vendors, and internal teams to ensure compliant operations and smooth daily functioning.

The ideal candidate will oversee procurement processes, MIS reporting, inventory control, and event logistics, contributing to a safe, efficient, and well-organized workplace

Responsibilities

• Soft Services Management: Proficient in housekeeping practices, cleaning procedures, and chemical handling
• HVAC & Fire Safety Systems: Knowledge of routine upkeep and management of HVAC and fire safety infrastructure
• Cafeteria & Pantry Oversight: Experience in managing food services, hygiene standards, and vendor coordination
• Electromechanical Systems: Basic understanding of electrical and mechanical service requirements
• MIS & Billing: Competent in MIS reporting, data tracking, and invoice processing
• Procurement Process: Understanding of the end-to-end purchase order processfrom requirement gathering to payment
• Communication & Coordination: Good verbal and written communication; ability to coordinate with PAN India teams for reporting and data consolidation
• Inventory & Vendor Management: Experience in inventory tracking and vendor handling
• Critical Area Oversight: Knowledge of fire safety norms, temperature-controlled environments, and risk mitigation
• Event & Meeting Management: Coordination of internal/external meetings and onsite/offsite events, including logistics and vendor management
• Plant & Courier Services: Experience in managing indoor/outdoor plants and mailroom/courier operations
• Front Office Operations: Broad understanding of front office management and reporting
• Meeting/Conference Room Management: Ensuring upkeep and readiness of meeting and conference rooms
• Landlord Coordination: Handling day-to-day coordination with landlord for operational requirements
• Audit Coordination: End-to-end support for internal and external audits (ISO/SOC), including documentation and closure

Job description

• Soft Services Management: Proficient in housekeeping practices, cleaning procedures, and chemical handling
• HVAC & Fire Safety Systems: Knowledge of routine upkeep and management of HVAC and fire safety infrastructure
• Cafeteria & Pantry Oversight: Experience in managing food services, hygiene standards, and vendor coordination
• Electromechanical Systems: Basic understanding of electrical and mechanical service requirements
• MIS & Billing: Competent in MIS reporting, data tracking, and invoice processing
• Procurement Process: Understanding of the end-to-end purchase order processfrom requirement gathering to payment
• Communication & Coordination: Good verbal and written communication; ability to coordinate with PAN India teams for reporting and data consolidation
• Inventory & Vendor Management: Experience in inventory tracking and vendor handling
• Critical Area Oversight: Knowledge of fire safety norms, temperature-controlled environments, and risk mitigation
• Event & Meeting Management: Coordination of internal/external meetings and onsite/offsite events, including logistics and vendor management
• Plant & Courier Services: Experience in managing indoor/outdoor plants and mailroom/courier operations
• Front Office Operations: Broad understanding of front office management and reporting
• Meeting/Conference Room Management: Ensuring upkeep and readiness of meeting and conference rooms
• Landlord Coordination: Handling day-to-day coordination with landlord for operational requirements
• Audit Coordination: End-to-end support for internal and external audits (ISO/SOC), including documentation and closure