Walk-in | Service Manager

Gounder Auto Centre; Namakkal; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Performance-based incentives

Health insurance / PF options

Continuous training and skill programs

Job summary

Gounder Auto Centre in Tamil Nadu seeks an experienced Workshop Manager to oversee daily operations, vehicle servicing, repairs and warranty claims for two-wheelers. You will lead technicians, service advisors and workshop staff to ensure high-quality service delivery and timely vehicle delivery.

Key responsibilities include monitoring spare parts inventory, tool maintenance and workshop cleanliness, while driving revenue through periodic maintenance services, value-added services and genuine

Qualifications

• 36 years of experience in automotive service management.
• Strong technical knowledge of vehicle mechanics and service operations.
• Excellent leadership, customer handling and problem-solving skills.

Responsibilities

• Oversee daily workshop operations for two-wheelers.
• Manage, train, and supervise technicians and service staff.
• Ensure timely vehicle delivery and handle post-service queries or complaints.
• Monitor spare parts inventory and maintain workshop cleanliness.

Skills

Leadership

Customer handling

Problem-solving

Service operations knowledge

Job description

Role & Responsibilities:

• Oversee daily workshop operations, vehicle servicing, repairs, and warranty claims for two-wheelers.
• Manage, train, and supervise technicians, service advisors, and workshop support staff to ensure high-quality service delivery.
• Ensure timely vehicle delivery, manage customer expectations, and handle post-service queries or complaints.
• Monitor spare parts inventory, tool maintenance, and workshop cleanliness to meet company standards.
• Drive workshop revenue through periodic maintenance services, value-added services, and genuine spare parts/accessory sales.

Preferred Candidate Profile:

• 36 years of experience in automotive service management (two-wheeler or commercial vehicle dealership experience preferred).
• Strong technical knowledge of vehicle mechanics and service operations.
• Excellent leadership, customer handling, and problem-solving skills.

Perks and Benefits:

• Performance-based service incentives and bonuses.
• Health insurance / PF options.
• Continuous training and skill development programs.