Service Manager

SAT KARTAR LOGISTICS; Sambalpur; On-site; INR 600,000 - 1,200,000; Full time

Job summary

SAT KARTAR LOGISTICS in Odisha is seeking an experienced Automobile Service Manager to oversee workshop operations, manage manpower and productivity, and drive revenue and customer satisfaction. You will monitor technician efficiency and service quality while focusing on profitability and process improvements.

The ideal candidate has 7–12 years in automobile service management, with strong knowledge of servicing, spares management and service operations principles.

Qualifications

• Experience in automobile service management or related field is required.
• Strong knowledge of servicing, spares management and service operations.
• Proven track record in leading teams and driving business growth through process improvements.

Responsibilities

• Manage complete workshop operations, manpower and productivity.
• Achieve revenue, profitability, vehicle inflow, and customer satisfaction targets.
• Monitor technician efficiency, turnaround time, warranty and service quality.

Skills

Workshop management

Team leadership

Service operations

KPIs & revenue targets

Job description

Roles and Responsibilities

• Manage complete workshop operations, manpower, and productivity.
• Achieve revenue, profitability, vehicle inflow, and customer satisfaction targets.
• Monitor technician efficiency, turnaround time, warranty, and service quality.
• Experience: 712 years in automotive after-sales, including managerial experience.

Desired Candidate Profile

• 7-12 years of experience in automobile service management or a related field.
• Strong knowledge of servicing, spares management, and service operations principles.
• Proven track record in managing teams and driving business growth through process improvements.