Walk-in | Sales Telecaller

Healthvadi; Sector 10; On-site; INR 250,000 - 500,000; Full time

Job summary

Healthvadi in Noida invites a target-driven Sales Executive to convert inquiries into clinic visits and paid wellness programs. You will manage lead follow-ups, coordinate patient scheduling, and maintain accurate sales records.

You will articulate services, counsel on therapy packages, pricing, and payment options, while collaborating with doctors to ensure ethical, compliant interactions and steady revenue growth.

Qualifications

• Graduate preferred.
• 1-3 years of experience in sales, telecalling, counselling, or CRM.
• Healthcare/wellness sales experience preferred.
• Good Hindi communication and basic English skills.
• Comfortable with phone calls, follow-ups, negotiation and closing.

Responsibilities

• Contact prospective patients via Meta ads, calls, referrals and other channels.
• Explain Healthvadi services and address customer concerns.
• Schedule appointments and coordinate clinic visits.
• Counsel on programs, therapy packages, pricing, and payment options.
• Follow up with interested prospects and pending decisions.
• Coordinate with doctors; do not diagnose or promise outcomes.
• Maintain lead status, follow-up dates, appointment records, and sales data in CRM.
• Build relationships with existing patients for repeat services and referrals.
• Meet targets for appointments, visits, conversions, and revenue.
• Submit daily sales reports to team leader.

Skills

Communication skills

CRM usage

Google Sheets/Excel

Education

Graduate degree

Tools

CRM tools

Google Sheets

Excel

Job description

Role & responsibilities

JOB DESCRIPTION SALES EXECUTIVE

Company: Healthvadi
Location: Noida
Employment: Full-time

Role Overview

We are looking for a target-oriented Sales Executive responsible for converting enquiries and prospective patients into clinic visits and paid wellness programs. The role involves lead follow-ups, patient coordination, explaining services, and maintaining accurate sales records.

Key Responsibilities

• Contact prospective patients generated through Meta ads, calls, referrals, and other channels.
• Understand the customer's concern and explain relevant Healthvadi services.
• Schedule appointments and coordinate clinic visits.
• Counsel prospective patients on available programs, therapy packages, pricing, and payment options.
• Follow up with interested prospects and pending decisions.
• Coordinate with doctors for clinical questions; do not independently diagnose or promise treatment outcomes.
• Maintain lead status, follow-up dates, appointment records, and sales data in the CRM or prescribed sheet.
• Build relationships with existing patients and identify appropriate repeat-service and referral opportunities.
• Meet assigned targets for appointments, clinic visits, conversions, and revenue.
• Submit daily sales reports to the team leader or management.

Candidate Requirements

• Graduate preferred.
• 1-3 years of experience in sales, telecalling, counselling, or customer relationship management.
• Healthcare, clinic, Ayurveda, or wellness sales experience preferred.
• Good Hindi communication and basic English skills.
• Comfortable with phone calls, follow-ups, negotiation, and closing sales.
• Basic knowledge of Google Sheets/Excel and CRM tools.
• Professional, persistent, organised, and target-oriented.

Performance Expectations

• Lead contact and follow-up discipline.
• Appointments booked and patients visiting the centre.
• Conversion rate and revenue generated.
• Accurate CRM records and timely reporting.
• Ethical communication without misleading medical claims.