Walk-in | Front Desk Administrator

Healthvadi; Sector 10; On-site; INR 300,000 - 400,000; Full time

Job summary

Healthvadi Ayurveda, Panchakarma & Holistic Wellness in Noida, Uttar Pradesh, seeks a Front Desk & Admin Executive to manage reception, patient registrations, appointments, and billing coordination.

The role covers daily administration, basic inventory, and ensuring a professional, organized patient experience; collaborate with doctors and therapy staff while maintaining confidentiality. Graduate with 1–3 years' experience preferred, Hindi and English skills valued.

Qualifications

• Graduate preferred with 1–3 years in front desk/admin roles.
• Experience in healthcare or wellness centres preferred.
• Proficient in Excel/Google Sheets, billing, data entry.
• Good Hindi communication; basic English preferred.

Responsibilities

• Greet and register patients; manage appointments.
• Coordinate with doctors and staff for smooth flow.
• Handle billing, payments, and daily cash records.
• Maintain inventory records of clinic materials.

Skills

Front desk coordination

Administration

Patient coordination

Hindi communication

English communication

Computer basics (Excel/Sheets)

Education

Graduate

Tools

Excel

Google Sheets

Billing software

Job description

Role & responsibilities

JOB DESCRIPTION

Front Desk & Admin Executive

Company: Healthvadi Ayurveda, Panchakarma & Holistic Wellness
Location: Noida, Uttar Pradesh
Employment Type: Full-time
Department: Centre Operations & Patient Coordination

About Healthvadi

Healthvadi is a wellness centre focused on Ayurveda, Panchakarma, natural healing, and structured lifestyle correction programs. We aim to provide every patient with a professional, organised, and seamless healthcare experience.

Role Overview

We are looking for a responsible, organised, and patient-friendly Front Desk & Admin Executive to manage reception, patient appointments, billing coordination, daily administration, and basic inventory records.

Key Responsibilities

1. Front Desk & Patient Management

• Welcome patients and visitors professionally.
• Manage patient registration, appointments, and check-ins.
• Coordinate with doctors and therapists to ensure smooth patient flow.
• Manage waiting time and keep patients informed about delays.
• Schedule follow-up visits and remind patients about appointments.

2. Billing & Records

• Prepare bills, record payments, and maintain daily cash/payment records.
• Maintain accurate patient details and visit records in the centre’s software or prescribed sheets.
• Coordinate with the sales and telecalling team regarding appointments and patient follow-ups.
• Maintain confidentiality of patient information.

3. Administration

• Manage daily reception activities, calls, messages, and basic documentation.
• Ensure the reception and waiting area remain clean, organised, and professional.
• Maintain daily reports and share operational updates with the management.
• Coordinate with doctors, therapists, and other team members.

4. Inventory Management

• Maintain stock records for medicines, oils, therapy materials, towels, linen, and consumables.
• Track stock usage, low-stock items, and expiry dates.
• Inform management about purchase and replenishment requirements.
• Ensure proper storage and organised inventory records.

Candidate Requirements

• Graduate preferred.
• 1–3 years of experience in front desk, administration, or patient coordination.
• Healthcare, Ayurveda, clinic, or wellness-centre experience preferred.
• Basic computer skills, Excel/Google Sheets, billing, and data entry.
• Good communication skills in Hindi; working knowledge of English preferred.
• Organised, punctual, responsible, and comfortable coordinating with multiple departments.
• Professional behaviour and respect for patient confidentiality.

Key Performance Expectations

• Accurate patient registration and billing records.
• Smooth appointment scheduling and patient coordination.
• Timely follow-up reminders and daily reporting.
• Updated inventory and expiry records.
• Professional patient experience and disciplined reception management.