Walk-in | Relationship Manager

Matrimony com; Chennai; On-site; INR 180,000 - 360,000; Full time

Job summary

Matrimony com is seeking a dynamic telesales professional in Chennai to welcome customers, build Member Profiles, and connect members through outbound outreach. The role focuses on understanding member needs, identifying uniqueness, and coordinating meetings to create successful matchmaking stories.

The ideal candidate will have hands-on dialer experience, excellent English and regional language skills, and strong persuasion and communication abilities to manage a growing portfolio with

Qualifications

• Fluent in English and a regional language such as Tamil or Malayalam.
• Outbound call-centre experience.
• Hands-on dialer experience required.
• Strong communication, persuasion and objection-handling skills.

Responsibilities

• Welcoming the customer on-board and creating a Member Profile.
• Understanding the member's choices, expectations and uniqueness.
• Searching, screening, short listing, establishing contact, initiating meetings between members.
• Maintaining rapport with the member and delivering quality service.
• Managing a portfolio with robust follow up.

Skills

Outbound calling

Dialer experience

Communication skills

Persuasion

Job description

Role & responsibilities

• Welcoming the customer on-board and creating a Member Profile.
• Understanding the member choice, expectations and identifying the uniqueness of the Member.
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
• Maintaining good rapport with the member; providing the right 'Elite' experience and delivering quality service.
• Managing a set customer portfolio with robust follow up

Preferred candidate profile

• Be fluent in English and the relevant regional language, such as Tamil for Tamil Nadu or Malayalam for Kerala.
• Have outbound call-centre experience.
• Have hands-on dialer experiencemandatory.
• Possess strong communication, persuasion and objection-handling skills.

Have a telesales or sales background.