Relationship Manager/Senior Relationship Manager-Assisted Service

Matrimony com; Ernakulam; On-site; INR 240,000 - 360,000; Full time

Job summary

Matrimony com in India is seeking a motivated sales professional to welcome new customers, create member profiles, and understand their preferences. You will screen, shortlist, connect members, and nurture relationships, while delivering a premium Elite experience.

You will manage a growing customer portfolio, maintain strong follow-up, and explore up-sell and cross-sell opportunities to close leads effectively.

Qualifications

• Graduation + minimum 1 year experience in sales.

Responsibilities

• Welcoming the customer on-board and create a Member Profile
• Understanding the member choice, expectations and identifying the uniqueness of the member
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories
• Maintaining good rapport with the member; providing the right Elite experience and delivering quality service
• Managing a set customer portfolio with robust follow up
• Discover opportunities for up-sell, cross-sell and successfully close the leads.

Skills

Sales experience

Job description

Role & responsibilities

Welcoming the customer on-board and create a Member Profile

Understanding the member choice, expectations and identifying the uniqueness of the member

Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories

Maintaining good rapport with the member; providing the right Elite experience and delivering quality service

Managing a set customer portfolio with robust follow up

Discover opportunities for up-sell, cross-sell and successfully close the leads.

Preferred candidate profile

Graduation + Minimum 1 year experience in sales

For any queries, Contact - Joseph Elton - 9526384064