Walk-in | Receptionist

Kotwala Enterprise Pvt Ltd; Mumbai; On-site; INR 210,000 - 360,000; Full time

Job summary

Kotwala Enterprise Pvt Ltd in Mumbai is seeking a friendly Receptionist to welcome visitors, answer calls, screen inquiries, and manage schedules. You will handle mail, coordinate meetings, and maintain a tidy reception area.

The ideal candidate has a high school diploma, strong communication skills, and the ability to multitask in a busy environment. Prior receptionist or administrative experience is preferred, with proficiency in MS Word, Excel, and Outlook.

Qualifications

• High school diploma or equivalent required; additional administrative training is a plus.
• Prior receptionist, customer service, or administrative experience preferred.
• Strong verbal and written communication skills.
• Professional and courteous demeanor.
• Excellent organizational and time-management skills.
• Basic computer skills including Word, Excel, Outlook and email.
• Ability to multitask in a busy environment and work independently.

Responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Respond to general inquiries and provide accurate information.
• Manage appointments, meetings, and schedules as required.
• Receive, sort, and distribute mail, packages, and deliveries.
• Maintain a clean, organized, and presentable reception area.
• Perform general administrative duties such as filing, photocopying, scanning, and data entry.
• Maintain visitor records and follow workplace security procedures.
• Assist staff with basic administrative tasks when required.
• Handle confidential information with professionalism and discretion.
• Maintain office supplies and report shortages when necessary.
• Provide excellent customer service at all times.

Skills

Verbal communication

Written communication

MS Word

MS Excel

MS Outlook

Time management

Organization

Multitasking

Punctuality

Teamwork

Professionalism

Customer service

Education

High school diploma

Administrative training

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Email

Job description

Role & responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Respond to general inquiries and provide accurate information.
• Manage appointments, meetings, and schedules as required.
• Receive, sort, and distribute mail, packages, and deliveries.
• Maintain a clean, organized, and presentable reception area.
• Perform general administrative duties such as filing, photocopying, scanning, and data entry.
• Maintain visitor records and follow workplace security procedures.
• Assist staff with basic administrative tasks when required.
• Handle confidential information with professionalism and discretion.
• Maintain office supplies and report shortages when necessary.
• Provide excellent customer service at all times.

Preferred candidate profile

• High school diploma or equivalent; additional administrative training is an advantage.
• Previous receptionist, customer service, or administrative experience is preferred.
• Good verbal and written communication skills.
• Professional and courteous manner.
• Strong organizational and time-management skills.
• Basic computer skills, including Microsoft Word, Excel, Outlook, and email.
• Ability to multitask and work effectively in a busy environment.
• Reliable, punctual, and able to work independently and as part of a team.

Perks and benefits

The Receptionist is responsible for providing a welcoming and professional first point of contact for visitors, customers, and employees. The role involves managing front-desk activities, answering and directing phone calls, handling correspondence, and providing general administrative support.