Receptionist

ExcelR; India; On-site; INR 150,000 - 230,000; Full time

Job summary

ExcelR is seeking a receptionist to warmly greet guests, direct visitors, and manage front-desk communication. The role requires handling calls, mail, and clerical tasks while maintaining a professional, organized, and welcoming reception area.

The ideal candidate will have strong MS Office skills, excellent communication, and the ability to multitask in a fast-paced office environment. This on-site position emphasizes customer service and efficient office operations.

Qualifications

• Experience as a receptionist or front office role is preferred but not mandatory.
• Proficiency with Microsoft Office Suite is required.
• Hands-on experience with office equipment such as printers.
• Professional appearance and attitude.
• Good written and verbal communication skills.
• Resourceful and proactive when issues arise.
• Excellent organizational skills and ability to prioritize tasks.
• Customer service oriented mindset.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable with needed stationery and materials.
• Provide basic and accurate information in-person and via phone.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Inform on shortages of front office supplies and keep inventory.
• Update calendars and schedule meetings.
• Perform other clerical duties such as filing, photocopying, and transcribing.

Skills

Customer service

Communication

Time management

Organization

Multitasking

Proactive problem solving

Tools

Microsoft Office Suite

Job description

Receptionist:

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone.
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Inform the shortage of front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, and transcribing.

Requirements:

• Proven work experience as a Receptionist, Front Office Representative or similar role would be preferred not mandatory.
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

*The roles and responsibilities may vary based on the business requirements.