Walk-in | Receptionist

Walk N Run; Gurugram District; On-site; INR 201,000 - 290,000; Full time

Job summary

Walk N Run is seeking a courteous Front Office Executive to manage the reception at our physiotherapy center in Gurugram. You will be the first contact for patients, ensuring a welcoming experience while coordinating administrative tasks efficiently.

Responsibilities include scheduling, registrations, handling calls and emails, maintaining patient records, and processing billing. A professional, patient-friendly attitude and strong multitasking abilities are essential for smooth daily front desk

Qualifications

• Graduate in any field (preferred).
• Prior experience in a clinic, hospital, or front office role is a plus.
• Good communication and interpersonal skills.
• Basic computer knowledge (MS Office, billing software, etc.).
• Strong organizational and multitasking abilities.
• Polite, presentable, and patient-friendly attitude.

Responsibilities

• Greet and assist patients and visitors in a professional manner.
• Manage appointment scheduling and patient registrations.
• Handle incoming calls, emails, and inquiries.
• Maintain patient records and ensure data confidentiality.
• Coordinate with physiotherapists regarding appointments and patient flow.
• Process billing, payments, and receipts.
• Manage daily front desk operations and maintain a clean reception area.
• Follow up with patients for appointments and feedback.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Presentable

Polite demeanor

Education

Graduate in any field

Tools

MS Office

Billing software

Job description

We are looking for a courteous and organized Front Office Executive to manage the reception area at our physiotherapy center. The candidate will be the first point of contact for patients, ensuring a smooth and welcoming experience while handling administrative and coordination tasks efficiently.

Key Responsibilities

• 1.Greet and assist patients and visitors in a professional manner
• 2.Manage appointment scheduling and patient registrations
• 4.Handle incoming calls, emails, and inquiries
• 5.Maintain patient records and ensure data confidentiality
• 6.Coordinate with physiotherapists regarding appointments and patient flow
• 7.Process billing, payments, and receipts
• 8.Manage daily front desk operations and maintain a clean reception area
• 9.Follow up with patients for appointments and feedback

Required Skills & Qualifications

• 1.Graduate in any field (preferred)
• 2.Prior experience in a clinic, hospital, or front office role is a plus
• 3.Good communication and interpersonal skills
• 4.Basic computer knowledge (MS Office, billing software, etc.)
• 5.Strong organizational and multitasking abilities
• 6.Polite, presentable, and patient-friendly attitude

Preferred Qualities

• 1.Experience in healthcare or physiotherapy setup
• 2.Ability to handle patient queries calmly and professionally
• 3.Good coordination and time-management skillsRole & responsibilities