Medical Receptionist / Front Office Executive – CB Physiotherapy Clinic GK II

CB Physiotherapy; India; On-site; INR 167,400 - 279,000; Full time

Benefits offered by this job

Opportunity for career growth

Supportive team environment

Job summary

CB Physiotherapy in Greater Kailash II is hiring a Medical Receptionist / Front Office Executive. You will be the first point of contact for patients, managing queries and providing exceptional customer service.

The ideal candidate should be a graduate with a background in healthcare settings and possess strong administrative skills. The role offers a full-time position with a salary range of ₹15,000 – ₹25,000 plus incentives.

Qualifications

• Prior experience in a healthcare setting is preferred.
• Strong customer service background is essential.
• Excellent spoken and written English; Hindi proficiency preferred.
• Experience with practice management software is advantageous.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Manage phone calls, emails, and WhatsApp inquiries.
• Update patient records and schedule appointments.
• Process payments and maintain basic accounts.

Skills

Administrative skills

Customer service

Multitasking

Communication in English

Education

Any graduate

Tools

Microsoft Office

Practice management software

Job description

### Medical Receptionist / Front Office Executive – CB Physiotherapy Clinic GK II## **Medical Receptionist / Front Office Executive – CB Physiotherapy Greater Kailash II****Location:** Greater Kailash II **Type:** Full-Time **Salary:** ₹15,000 – ₹25,000 + Incentives **Qualification:** Any graduate with relevant experience#### **About the Role**We are looking for a proactive and well-organized Receptionist / Operations Coordinator to support the daily functioning of our physiotherapy clinic in Greater Kailash II. The ideal candidate will be personable, reliable, and efficient, ensuring smooth operations and an exceptional experience for every patient who walks through our doors. ##### **Key Responsibilities**1. Front Desk & Patient Interaction 2. Warmly welcome patients and visitors; serve as the primary point of contact. 3. Manage phone calls, emails, and WhatsApp inquiries promptly and professionally. 4. Address patient questions and guide them through clinic processes.##### **Administrative & Operational Support**1. Register new patients and update existing patient records with accuracy. 2. Schedule and coordinate appointments, ensuring minimal wait times. 3. Manage incoming leads and follow-ups to support patient onboarding. 4. Handle referrals, documentation, and clinic correspondence. 5. Payments & Basic Accounts 6. Process payments via POS, GPay, Paytm, or other methods. 7. Maintain basic accounts and ensure daily reconciliation.##### **Requirements:**1. Prior experience in a healthcare setting (physiotherapy clinic preferred). 2. Strong administrative or customer service background. 3. Comfort with computers, Microsoft Office, email communication, and digital record systems. 4. Experience with practice management software is an added advantage. 5. Excellent spoken and written English; Hindi proficiency preferred. 6. Highly organized, proactive, and able to multitask efficiently. 7. Professional demeanor with a commitment to delivering outstanding patient service.##### **Why Join Us?**1. Be the welcoming face of a modern, patient-centric physiotherapy clinic. 2. Work with a supportive team dedicated to health and wellness. 3. Opportunity to grow into an advanced operations or leadership role over time. Interested candidates can apply now and begin an exciting career in healthcare operations!