Front Desk Receptionist

CB Physiotherapy; Delhi; On-site; INR 167,000 - 279,000; Full time

Job summary

CB Physiotherapy in South Delhi is seeking a proactive Receptionist / Front Office Executive to support daily clinic operations. The role focuses on patient greetings, front desk management, and smooth administrative workflow.

You will handle calls and inquiries, schedule appointments, maintain patient records, and process payments. English is essential; Hindi proficiency is preferred. A graduate with relevant experience is welcome.

Qualifications

• Healthcare front desk experience preferred, clinic setting.
• Excellent spoken and written English; Hindi proficiency preferred.
• Proficient with computers and basic accounts.
• Experience with clinic management software is a plus.

Responsibilities

• Greet patients and manage front desk interactions.
• Handle calls, emails, and messaging promptly.
• Schedule appointments and update records.
• Process payments via POS and digital wallets.
• Coordinate patient onboarding and referrals.

Skills

Customer service

Communication skills

Organizational skills

MS Office

Digital records

English proficiency

Hindi proficiency

Education

Graduation

Tools

POS systems

Clinic management software

Job description

Receptionist / Front Office Executive – Physiotherapy Clinic (South Delhi)

Location: Safdarjung Enclave, South Delhi
Type: Full-Time
Salary: ₹15,000 – ₹25,000 + Incentives
Qualification: Any graduate with relevant experience

About the Role

We are looking for a proactive and well-organizedReceptionist / Operations Coordinator to support the daily functioning of ourphysiotherapy clinic. The ideal candidate will be personable, reliable, andefficient, ensuring smooth operations and an exceptional experience for everypatient who walks through our doors.

Key Responsibilities

1. Front Desk & Patient Interaction
2. Warmly welcome patients and visitors; serve as the primarypoint of contact.
3. Manage phone calls, emails, and WhatsApp inquiries promptlyand professionally.
4. Address patient questions and guide them through clinicprocesses.

Administrative & Operational Support

1. Register new patients and update existing patient recordswith accuracy.
2. Schedule and coordinate appointments, ensuring minimal waittimes.
3. Manage incoming leads and follow-ups to support patientonboarding.
4. Handle referrals, documentation, and clinic correspondence.
5. Payments & Basic Accounts
6. Process payments via POS, GPay, Paytm, or other methods.
7. Maintain basic accounts and ensure daily reconciliation.

Requirements:

1. Prior experience in a healthcare setting (physiotherapyclinic preferred).
2. Strong administrative or customer service background.
3. Comfort with computers, Microsoft Office, emailcommunication, and digital record systems.
4. Experience with practice management software is an addedadvantage.
5. Excellent spoken and written English; Hindi proficiencypreferred.
6. Highly organized, proactive, and able to multitaskefficiently.
7. Professional demeanor with a commitment to deliveringoutstanding patient service.

Why Join Us?

Be the welcoming face of a modern, patient-centricphysiotherapy clinic.
Work with a supportive team dedicated to health andwellness.
Opportunity to grow into an advanced operations orleadership role over time.

Interested candidates can apply now and begin an excitingcareer in healthcare operations!