Receptionist

ITS Dental College & Hospital ,Greater Noida; Namoli; Sur place; INR 150 000 - 240 000; Plein temps

Résumé du poste

ITS Dental College & Hospital, Greater Noida is seeking a courteous Receptionist to manage front-desk operations, coordinate appointments, handle calls, and assist patients. You will ensure a welcoming experience at the clinic.

Responsibilities include greeting patients, registering visits, processing payments, maintaining records, and liaising with doctors to ensure smooth patient flow. Prior clinic front-desk experience is preferred, with strong communication and computer skills.

Qualifications

• Graduate in any discipline preferred.
• 1 to 3 years of experience in reception/front desk, preferably in a clinic, hospital, or aesthetics/beauty industry.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Presentable, courteous, and patient-friendly attitude.

Responsabilités

• Welcome and assist patients and visitors at the reception.
• Manage appointments, calls, inquiries, and patient registrations.
• Coordinate with doctors and clinic staff for smooth patient flow.
• Maintain patient records and daily reception documentation.
• Handle billing, payments, and basic administrative tasks.
• Follow up with patients regarding appointments and treatments.
• Maintain a professional and hygienic reception area.
• Address patient queries politely and elevate concerns when required.

Connaissances

Communication skills

Interpersonal skills

Computer literacy

Patient-friendly attitude

Formation

Graduation

Description du poste

Receptionist

Reports To: Clinic Manager

Job Purpose:

To manage front-desk operations, patient coordination, appointments, and provide a professional and welcoming experience to patients.

Key Responsibilities:

• Welcome and assist patients and visitors at the reception.
• Manage appointments, calls, inquiries, and patient registrations.
• Coordinate with doctors and clinic staff for smooth patient flow.
• Maintain patient records and daily reception documentation.
• Handle billing, payments, and basic administrative tasks.
• Follow up with patients regarding appointments and treatments.
• Maintain a professional and hygienic reception area.
• Address patient queries politely and elevate concerns when required.

Qualification & Skills:

• Graduate in any discipline preferred.
• 1 to 3 years of experience in reception/front desk, preferably in a clinic, hospital, or aesthetics/beauty industry.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Presentable, courteous, and patient-friendly attitude.