Medical Receptionist / Front Office Executive – CB Physiotherapy Dwarka (West Delhi)

CB Physiotherapy; Dwarka; On-site; INR 167,400 - 279,000; Full time

Job summary

A healthcare clinic in Dwarka, Gujarat, is seeking a Medical Receptionist / Front Office Executive. The ideal candidate should be a graduate with relevant experience and possess strong skills in customer service and communication. Responsibilities include managing patient interactions, scheduling appointments, processing payments, and maintaining accurate patient records. The role offers a salary between ₹15,000 to ₹25,000 plus incentives, with opportunities for career growth in a patient-centric environment.

Qualifications

• Prior experience in a healthcare setting preferred.
• Strong administrative or customer service background required.
• Ability to manage digital record systems is essential.
• Excellent spoken and written English; Hindi preferred.
• Professional demeanor with a commitment to service.

Responsibilities

• Welcome patients and manage front desk interactions.
• Schedule and coordinate appointments to reduce wait times.
• Handle patient inquiries through multiple communication methods.
• Process payments and maintain basic accounts.
• Register and update patient records accurately.

Skills

Customer service

Communication skills

Proactive attitude

Multitasking

Education

Any graduate

Tools

Microsoft Office

Practice management software

Job description

# Medical Receptionist / Front Office Executive – CB Physiotherapy Dwarka (West Delhi)3. Medical Receptionist / Front Office Executive – CB Physiotherapy Dwarka (West Delhi)##### Please Fill The FormJob for Medical Receptionist / Front Office Executive – CB Physiotherapy Dwarka (West Delhi)### Medical Receptionist / Front Office Executive – CB Physiotherapy Dwarka (West Delhi)## ## **Medical Receptionist / Front Office Executive – CB Physiotherapy Dwarka (West Delhi)****Location:**Dwarka (West Delhi) **Type:** Full-Time **Salary:**₹15,000 – ₹25,000 + Incentives **Qualification:**Any graduate with relevant experience#### **About the Role**We are looking for a proactive and well-organized Receptionist / Operations Coordinator to support the daily functioning of our physiotherapy clinic. The ideal candidate will be personable, reliable, and efficient, ensuring smooth operations and an exceptional experience for every patient who walks through our doors. ##### **Key Responsibilities**1. Front Desk & Patient Interaction 2. Warmly welcome patients and visitors; serve as the primary point of contact. 3. Manage phone calls, emails, and WhatsApp inquiries promptly and professionally. 4. Address patient questions and guide them through clinic processes.##### **Administrative & Operational Support**1. Register new patients and update existing patient records with accuracy. 2. Schedule and coordinate appointments, ensuring minimal wait times. 3. Manage incoming leads and follow-ups to support patient onboarding. 4. Handle referrals, documentation, and clinic correspondence. 5. Payments & Basic Accounts 6. Process payments via POS, GPay, Paytm, or other methods. 7. Maintain basic accounts and ensure daily reconciliation.##### **Requirements:**1. Prior experience in a healthcare setting (physiotherapy clinic preferred). 2. Strong administrative or customer service background. 3. Comfort with computers, Microsoft Office, email communication, and digital record systems. 4. Experience with practice management software is an added advantage. 5. Excellent spoken and written English; Hindi proficiency preferred. 6. Highly organized, proactive, and able to multitask efficiently. 7. Professional demeanor with a commitment to delivering outstanding patient service.1. Be the welcoming face of a modern, patient-centric physiotherapy clinic. 2. Work with a supportive team dedicated to health and wellness. 3. Opportunity to grow into an advanced operations or leadership role over time. Interested candidates can apply now and begin an exciting career in healthcare operations!Experience: 1 - 2 yearsWorking hours - Flexible20,000-30,000Experience: 1 Year9 hours20,000-25,000Experience: 0 - 1 year9 Hours20,000-25,000