Walk-in | Outbound Sales Executive

TP; Kolkata District; On-site; INR 152,000 - 182,000; Full time

Benefits offered by this job

EPFO

ESIC

Flexible shifts

Job summary

TP in Kolkata invites applications for the role of Inbound Customer Care Executive. You will handle customer queries via inbound calls and provide accurate product information, aiming to resolve issues and ensure satisfaction.

Freshers are encouraged to apply. The position offers rotational shifts, with no night shifts for female staff and immediate joining. Aadhaar linking may be requested for contact details.

Qualifications

• Minimum qualification is 12th pass.
• Fluent in English and Hindi; good communication required.
• Fresher and experienced both can apply.
• Excellent interpersonal skills.

Responsibilities

• Handle customer inquiries via inbound calls and resolve issues.
• Provide product/service information to customers.
• Aim for high customer satisfaction and upsell where appropriate.

Skills

Hindi

English

Communication skills

Translation skills

Immediate joiner

Education

12th pass

Job description

Greetings Kolkata!

TP welcomes you to start your career as a Customer Service Associate in the Domestic voice process where you can expand and hold your talent for company as well as your own growth.

Location: Kolkata, Salt Lake sector v.

FRESHERS ARE ENCOURAGED TO APPLY

About the Role:

We are seeking for enthusiastic and customer-focused individuals to join our team as Inbound Customer Care Executives. As an Inbound Customer Care Executives, you will be responsible for providing exceptional customer service to our clients via Inbound calls and handle customer query.

Responsibilities:

• Handling customer inquiries and resolving issues and upselling.
• Providing product/service information to customers.
• Meeting and exceeding customer satisfaction.

Requirements:

• Minimum qualification required is 12th pass.
• Skill Proficiency in Hindi/English language.
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in English, Hindi.
• Looking for Bilingual profiles.
• Excellent translation skill required.
• No leave requirement for upcoming 90 days.
• Looking for Immediate joiners only.
• Aadhaar should be linked with the candidates contact number.

Shifts:

• Rotational shift, rotational WO.
• No night shift for female staff, which includes Any 9 hours during 7 AM to 8 PM working window for female.
• Rotational shifts and Rotational 1 W/O including Night shifts for male staffs.

Perks and Benefits:

• EPFO
• ESIC
• Flexible shifts

Compensation: - English+ Hindi CTC 15k.