Customer Service Executive (Voice process)

TP; Kolkata District; On-site; INR 133,920 - 167,400; Full time

Benefits offered by this job

EPFO

ESIC

Flexible shifts

Job summary

TP is hiring Outbound Sales Customer Care Executives in Kolkata. The role involves providing exceptional customer service through outbound calls and resolving customer inquiries. Freshers are encouraged to apply.

Candidates must have a minimum 12th pass qualification and proficiency in Hindi and English. The company offers flexible shifts and various perks including EPFO and ESIC. Salary ranges from 12k to 15k based on language proficiency.

Qualifications

• Minimum 12th pass qualification.
• Skill proficiency in Hindi/English language.
• Excellent communication and interpersonal skill in English, Hindi.

Responsibilities

• Handling customer inquiries and resolving issues and sales.
• Providing product/service information to customers.
• Meeting and exceeding customer satisfaction.

Skills

Communication skills

Interpersonal skills

Proficiency in Hindi

Proficiency in English

Education

12th pass qualification

Job description

Interested Candidates can connect to HR Madhuri Singh (Contact Number: 7061935739)

Interested Candidates Can directly send their CV to the given Number. Greetings Kolkata!TP welcomes you to be a part of our dynamic sales team! in Domestic voice process Location: Kolkata, Salt Lake sector v Freshers ARE ENCOURAGED TO APPLY About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Outbound sales Customer Care Executives. As an Outbound sales Customer Care Executives, you will be responsible for providing exceptional customer service to our clients via Outbound calls and handle customer query.

Responsibilities

• Handling customer inquiries and resolving issues and sales.
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction

Requirements

• Minimum 12th pass qualification
• Skill Proficiency in Hindi/English language
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in English, Hindi.
• No leave requirement for upcoming 90 days
• Looking for Immediate joiners only
• Aadhaar should be linked with the candidates contact number

Shifts

• Rotational shift, rotational WO.
• No night shift for female
• Any 9 hours during 7 AM to 8PM working window for female
• Any 9 hours for male
• 6 working days with 1 rotational week off

Perks and Benefits

• EPFO
• ESIC
• Flexible shifts

Salary: English+ Hindi CTC 15k and 12k inhand

Hindi+Bengali: 13.4kctc and 11k inhand. Interested candidates can apply through contacting HR Madhuri Singh (7061935739) WhatsApp.