Walk-in | Operations Executive

Getlook Beauty; Hyderabad; On-site; INR 201,000 - 312,000; Full time

Job summary

Getlook Beauty in Hyderabad is seeking a Back Office Operations professional to manage backend processes and ensure smooth execution of daily tasks.

You will provide operational support and address customer queries via phone, email, or chat, coordinating with other departments to maintain efficiency. Hindi fluency is mandatory, and 0-4 years of relevant experience is preferred.

Qualifications

• 0-4 years of experience in Back Office Operations or related field.
• Excellent communication skills for effective interaction with customers over phone/email/chat.
• Strong understanding of Customer Support Operations and Technical Support principles.

Responsibilities

• Manage backend operations, ensuring seamless execution of processes.
• Provide operational support to the team, handling customer queries and issues efficiently.
• Offer technical assistance through phone calls, emails, or chats to resolve customer concerns.
• Collaborate with other departments to ensure smooth functioning of business operations.
• Maintain accurate records and reports on daily activities.

Skills

Communication skills

Customer interaction

Technical support principles

Job description

Roles and Responsibilities

• Manage backend operations, ensuring seamless execution of processes.
  
• Provide operational support to the team, handling customer queries and issues efficiently.
  
• Offer technical assistance through phone calls, emails, or chats to resolve customer concerns.
  
• Collaborate with other departments to ensure smooth functioning of business operations.
  
• Maintain accurate records and reports on daily activities.
  

Desired Candidate Profile

• 0-4 years of experience in Back Office Operations or related field.
  
• Excellent communication skills for effective interaction with customers over phone/email/chat.
  
• Strong understanding of Customer Support Operations and Technical Support principles.

• Hindi is Mandotory