Operations Executive

Web Spiders Group; Jaipur; On-site; INR 300,000 - 420,000; Full time

Job summary

Web Spiders Group is seeking a capable back-office professional in Jaipur to manage client requests and ensure smooth delivery of IT services. You will coordinate with clients, verify documents, manage payments, and handle post-sales activities while supporting front-office operations and CRM tasks.

The role requires 0–6 years of IT services experience, with strong organizational and multitasking abilities to thrive in a fast-paced environment.

Qualifications

• Back-office operations experience in IT services & consulting.
• Strong client coordination abilities.
• Attention to document verification and payment follow-up.

Responsibilities

• Manage back office operations and ensure efficient processing of client requests and tasks.
• Coordinate with clients to understand needs and provide exceptional service throughout the project lifecycle.
• Verify documents, manage payments, and perform post-sales activities for seamless service delivery.
• Provide administrative support including front office operations, CRM management, and office coordination.

Skills

Back office operations

Client coordination

Document verification

Payment follow-up

Post-sales activities

Multi-priority handling

Job description

Roles and Responsibilities :

• Manage back office operations, ensuring efficient processing of client requests and tasks.


• Coordinate with clients to understand their needs and provide exceptional service throughout the project lifecycle.


• Verify documents, manage payments, and perform post-sales activities to ensure seamless delivery of services.


• Provide administrative support to the team by handling front office operations, CRM management, and office coordination.

Job Requirements :

• 0-6 years of experience in IT Services & Consulting industry.


• Strong skills in back office operations, client coordination, document verification, payment follow-up, and post-sales activities.


• Ability to work effectively in a fast-paced environment with multiple priorities simultaneously.