Walk-in | Mega Walk-In For Experienced and Fresher both

Tech Mahindra; Kolkata District; On-site; INR 190,000 - 201,000; Full time

Job summary

Tech Mahindra in Kolkata is hiring a Customer Support Associate for Voice Process in Hindi and English. The role is 100% office-based, with 24/7 rotational shifts and a 5-day workweek with two rotational offs. Freshers are welcome and training will be provided. Immediate joining is preferred.

Applicants should have completed Higher Secondary (12th pass) and possess excellent verbal communication in English and Hindi. Age up to 40 years and Aadhaar/Educational documents may be required at joining.

Qualifications

• Minimum education: Higher Secondary (12th Pass).
• Freshers are welcome.

Responsibilities

• Resolve customer queries via voice calls.

Skills

Verbal English

Verbal Hindi

Education

Higher Secondary (12th Pass)

Job description

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

Designation

Customer Support Associate

Job Role

• Resolve customer queries via voice calls

Job Details

• Contractual role
• Fixed salary

Eligibility Criteria

• Minimum education: Higher Secondary (12th Pass)
• *Freshers are welcome*

Work Details

• Work timing: 247 rotational shifts
• 5 working days with 2 rotational weekly offs
• Maximum age limit: 40 years

Skills Required

• Excellent verbal communication skills in English and Hindi
• No major MTI (Mother Tongue Influence) for voice process

Interview Process

• HR Round
• Typing Test
• Final round

Compensation

• Freshers: 205830 CTC (Approx. 12.4K in-hand/month)(Monthly CTC Approx.: 17.1k)
• *Joining bonus Up to 6k (Applicable to fresher aged 18-24 years who do not have an existing PF account or UAN)*

Documents Required

• Aadhaar Card (with complete Date of Birth) Mandatory
• E-Aadhaar Mandatory
• PAN Card Mandatory
• Educational documents (10th & 12th mark sheets)
• For experienced candidates:
• Experience Letter
• Offer Letter
• Last 3 months payslips

Candidates need to carry CV & Aadhar card(Government id card)

Location:Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Immediate joiners only.