Mega Walk-in Drive || 19th September 2026 || International Voice Process || Noida

HCLTech; Dadri; On-site; INR 250,000 - 350,000; Full time

Job summary

HCLTech invites applications for an International Voice Process Associate/Analyst at its Noida location. The walk-in interview is on 19 September 2026 from 11:00 AM to 2:00 PM.

Freshers are not eligible; candidates with customer-support experience are preferred. Responsibilities include handling inquiries via phone, email, and chat; providing product information and order status; maintaining accurate records and offering feedback to management on recurring issues.

Qualifications

• Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.
• Assist customers with product information, order status, and general inquiries
• Maintain accurate and detailed records of customer interactions and transactions
• Provide feedback to management on recurring customer issues and suggest improvements

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
• Assist customers with product information, order status, and general inquiries
• Maintain accurate and detailed records of customer interactions and transactions
• Provide feedback to management on recurring customer issues and suggest improvements

Skills

Communication skills

Phone handling

Multitasking

Empathy

Rapport building

Customer support experience

Job description

HCLTech is Hiring for International Voice Process

Interested candidates can walk in for an interview | Freshers are not eligible

Dates: 19th September 2026

Timing: 11:00 AM - 2:00PM

Work Location: Noida

Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Designation: Associate/Analyst

• Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
• Assist customers with product information, order status, and general inquiries
• Maintain accurate and detailed records of customer interactions and transactions
• Provide feedback to management on recurring customer issues and suggest improvements

Skill set Required

• Excellent communication skills
• Strong phone contact handling skills, including active listening skills and ability to empathize
• Ability to multi-task, prioritize, and manage time effectively
• Ability to build rapport and trust with customers
• Previous customer support experience is an added advantage