Walk-in Interview for Customer Service Executive- Voice

HCLTech; Dadri; On-site; INR 279,000 - 334,800; Full time

Job summary

A leading IT services firm in India is conducting walk-in interviews for the role of Customer Service Executive in the voice process. The role requires 1+ years of experience, excellent communication skills, and the ability to work in a team. Responsibilities include managing client queries effectively. This is a full-time position with rotational shifts. Candidates must reside within 35 km of the office. Competitive salary and career growth opportunities are included.

Qualifications

• 1+ years of experience in Voice Process.
• Ability to work independently or in a team.
• Must reside within 35 km of the office.

Responsibilities

• Handle client queries via voice and written communication.
• Provide accurate information about products, services, and accounts.
• Collaborate with internal teams for resolution.

Skills

Excellent verbal and written communication skills

Problem-solving mindset

Ability to multitask

Job description

Walk-in Interview for Customer Service Executive- Voice

Mega Walk-in Interview for International Voice Process- Banking

⏰ Time: 11:00 AM to 3:00 PM

• Note: Please bring a hard copy of your resume and one valid ID proof for security purposes.
• Laptops will not be allowed inside the campus.
• Process: Inbound Calling (No sales, upselling, or cross-selling)
• Experience Required: 1+ years in Voice Process
• Shift: Rotational shifts and rotational offs
• Note: Candidates must reside within 35 km of the office

📋 Responsibilities:

• Handle client queries via voice and written communication
• Provide accurate information about products, services, and accounts
• Use workflow tools and internal systems effectively
• Collaborate with internal teams for resolution
• Maintain high service levels and quality standards

✅ Mandatory Qualifications:

• Excellent verbal and written communication skills
• Problem-solving mindset
• Ability to multitask and work independently or in a team
• 5 Days working

Seniority level

• Associate

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting