Walk-in | Customer Support Executive Banking Process

Tech Mahindra; Hyderabad; On-site; INR 180,000 - 300,000; Full time

Job summary

Tech Mahindra is hiring for Customer Support Executive (Voice Process) in Hyderabad. Freshers and experienced candidates who are fluent in English and Hindi are welcome to apply for a permanent role with stable growth opportunities.

Key responsibilities include handling calls, delivering empathetic customer service, communicating in English and Hindi, and maintaining service standards while adhering to schedules and production hours.

Qualifications

• Any Graduate can apply.
• Excellent verbal communication skills in English and Hindi.
• Strong interpersonal and customer-handling skills.
• Freshers with good communication skills are encouraged to apply.

Responsibilities

• Handle customer interactions professionally via calls.
• Deliver exceptional customer service with a positive and empathetic approach.
• Communicate effectively in English and Hindi.
• Resolve customer queries efficiently while maintaining service quality standards.
• Stay updated with process knowledge, product updates, and operational guidelines.
• Maintain adherence to schedules, productivity targets, and attendance requirements.

Skills

Verbal English & Hindi

Interpersonal skills

Customer handling

Freshers welcome

Education

Any Graduate

Job description

Hiring Alert | Customer Support Executive (Voice Process) | Tech Mahindra

Kickstart your career with Tech Mahindra!

Are you fluent in English and looking for a stable, permanent opportunity with excellent career growth? We are hiring enthusiastic Freshers and Experienced Candidates for our Customer Support Voice Process.

Role: Customer Support Executive (Voice Process)

Languages Required: English + Hindi Experience: Freshers & Experienced Candidates Welcome

Employment Type: Permanent

Key Responsibilities

• Handle customer interactions professionally via calls.
• Deliver exceptional customer service with a positive and empathetic approach.
• Communicate effectively in English and Hindi
• Resolve customer queries efficiently while maintaining service quality standards.
• Stay updated with process knowledge, product updates, and operational guidelines.
• Maintain adherence to schedules, productivity targets, and attendance requirements.

Eligibility Criteria

• Any Graduate can apply.
• Excellent verbal communication skills in English and Hindi.
• Strong interpersonal and customer-handling skills.
• Freshers with good communication skills are encouraged to apply.

Work Schedule

• Working Days: 5 Days a Week
• Weekly Offs: 2 Rotational Offs
• Shift Timings:
• Login Hours: 10 Hours
• Production Hours: 9 Hours

Work Location Tech Mahindra Ltd. Divya Sree Omega Block C 1st Floor Hitech City Rd, Hyderabad, Telangana 500084 Hyderabad

Why Join Tech Mahindra?

Permanent Employment Career Growth Opportunities Professional Work Environment Employee Learning & Development Programs Freshers Welcome Work with a Leading Global Organization

SPOC: Uday , Manikanta

Note: Formals are mandatory Casuals are not allowed

If you're looking to build a successful career in customer service and work with a reputed organization,