Walk-in | Mega Walkin Drive - 1000+ Openings | International Voice Process

Conduent; Bengaluru; On-site; INR 257,000 - 312,000; Part time

Job summary

Conduent is seeking a Customer Experience Associate II (Voice Process) in Bengaluru for a 3 months contract. The role requires handling inbound and outbound calls, updating CRM records, and adhering to process and quality standards.

The ideal candidate is fluent in English, with 12th grade or graduate qualification, and willing to work from office in a 5-day week with a night shift possibility. Fresher earning up to 23k take-home; experienced up to 28k take-home.

Qualifications

• Qualification:12th / Graduate(Any stream)
• Notice Period: Immediate Joiners Preferred

Responsibilities

• Handle inbound and outbound customer calls
• Understand and resolve customer queries
• Mostly outbound customer calling
• Update customer details in CRM
• Follow process guidelines and quality standards
• Meet productivity, quality and customer satisfaction targets

Skills

Fluent in English

Education

12th / Graduate (Any stream)

Job description

Mega Walkin Drive - International Voice Process - Customer Service

3 months Contract

Position - Customer Experience Associate II (Voice Process)

Date - 6th Oct to 10th Oct

Time - 10am to 3pm

Location - Conduent Business Services India LLP

Unit A, Level 1, Aviator Building, ITPB,

Whitefield Road, Bangalore 560 066, India

Process Type - International Voice Process

Candidate must be fluent in English

• Work from office
• 5 days working & 2 day rotational week off
• Flexible with any shift (Night Shift)

Salary & Benefits:

For Fresher: 23k Take Home

For Experienced - Up to 28k Take Home

Eligibility Criteria:

Qualification:12th / Graduate(Any stream)

Notice Period: Immediate Joiners Preferred

Key Responsibilities:

• Handle inbound and outbound customer calls
• Understand and resolve customer queries
• Mostly outbound customer calling
• Update customer details in CRM
• Follow process guidelines and quality standards
• Meet productivity, quality and customer satisfaction targets