Tech Mahindra WalkIn Drive Customer Support Job in Rajarhat Kolkata June 2025

Indian Occupation; Kolkata District; On-site; INR 190,000 - 212,000; Full time

Benefits offered by this job

5 Days Working

Pick-up/drop facility

Job summary

Tech Mahindra in Rajarhat, Kolkata is hiring for Customer Support Associate (L2) - Voice Process. This is a full-time, work from office role with permanent hiring and fixed salary, offering clear career growth.

The ideal candidate will have excellent English and Hindi communication skills, be willing to work in 24/7 rotational shifts, and meet the HS pass requirement. The interview process includes HR, typing test, OPS, and client rounds.

Qualifications

• HS Pass required.
• Excellent verbal communication in English and Hindi.
• Willing to work in 24/7 rotational shifts.
• Typing speed 30 WPM with 90% accuracy.

Responsibilities

• Handle customer queries via inbound voice calls.
• Provide excellent service and resolution.
• Maintain logs of interactions.
• Follow company policies.

Skills

English & Hindi communication

Typing 30 WPM

Education

HS Pass

Job description

Tech Mahindra WalkIn Drive Customer Support Job in Rajarhat Kolkata June 2025
Tech Mahindra is hiring for Customer Support Associates (L2) - Voice Process. This is a full-time, work from office job with permanent hiring, fixed salary, and immense career growth. We are looking for passionate individual with excellent communication skills in English and Hindi to join our growing support team.

Job Description

Hiring Now Customer Support Associate (L2) - Voice Process | Tech Mahindra | Walk-In Interview - Kolkata
17th June - 26th June
Timings: 11:00 AM - 1:00 PM
Venue: Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156 (Opposite Geetanjali)
Contact: Pameli Dey - 9330257648 | WhatsApp - 7980814830
Email: [e-mail]

Job Title: Customer Support Associate

Job Type: Full-time | Work from Office
Hiring Type: Permanent with Fixed Salary
Company: Tech Mahindra
Location: Rajarhat, Kolkata

Key Responsibilities:

Handle customer queries and complaint via inbound voice call
Provide excellent customer service and resolution support
Ensure a high level of customer satisfaction
Maintain record and log of interaction
Follow company policies and procedure

Mandatory Requirements:

Minimum Qualification: HS Pass (Higher Secondary)
Fresher and Experienced Candidates are welcome
Must have excellent verbal communication skills in English & Hindi
Should not have appeared for a Flipkart interview in the past 3 months
Willing to work in 24/7 rotational shifts
No planned leaves for the next 3 months post joining
Must have a typing speed of 30 WPM with 90% accuracy

Interview Process:

HR Round
Typing Test
OPS Round
Voice Versant (V4 and above)
PMAP
Client Round (Video Call)

Salary Details:

Fresher: ₹2.12 LPA (₹15,800/month)
Experienced (6+ months): ₹2.20 LPA (₹16,400/month)
Apprentice (no PF account): ₹15,800/month
100% Fixed Salary
Pick-up/drop facility for odd shifts

Perks and Benefits:

5 Days Working (2 Days Rotational Week Off)
9 Hours Work + 1 Hour Break (Total 10 Hours)
Career Growth in BPO/Call Center Job
Professional Work Culture
Opportunity to work with Tech Mahindra - a leading MNC

Documents Required:

Updated CV / Resume
Aadhar Card (Government ID)
PAN Card
Educational Mark Sheet
Offer Letter, Experience Letter, and Last 3 Months' Salary Slip (for experienced candidates)